Store Manager

Job description

Overview

The Store Manager (SM) is the owner and cultural ambassador of the business in their store. More than a leader of operations, the SM brings Foot Locker’s sneaker‑first, customer‑obsessed culture to life every day—connecting sport, street, and community through the power of sneakers. This role translates enterprise strategy into local execution that drives results, builds brand loyalty, and creates experiences customers can’t get anywhere else.

 

Reporting to a District Manager, the Store Manager leads with an Always On, Never No mindset, showing up with energy, urgency, and accountability while embracing an owner/operator mentality. They take full responsibility for what they can control, think like a business owner, and challenge themselves and their teams to win every moment.

Responsibilities

What You’ll Do

Customer Experience & Leadership

·  Champion an Always on, Never no mentality by setting expectations for solution‑oriented service and strong selling behaviors.
·  Translate brand and company strategies into engaging, customer‑first experiences on the sales floor.
·  Drive sales, conversion, and traffic by staying closely connected to the business and adjusting execution in real time.

Business Ownership & Operational Strategy

·  Own store performance across key metrics including sales, conversion, labor, shrink, and customer experience.
·  Analyze business trends and performance insights to identify opportunities, prioritize actions, and drive outcomes.
·  Operate with an owner/operator mindset, balancing immediate needs with sustained store performance.
·  Ensure consistent execution of all safety, loss prevention, and operational standards.

Talent, Teamwork & Culture

·  Attract, hire, develop, and retain top talent while building a strong leadership bench.
·  Coach leaders and associates in the moment; using feedback, recognition, and accountability to raise performance.
·  Create an inclusive, high‑engagement culture where teams feel empowered, supported, and aligned to goals.

Cross‑Functional Partnership & Market Impact

·  Partner closely with District Leadership to align store priorities with regional and enterprise strategies.
·  Collaborate cross‑functionally with Talent Acquisition, Human Resources, Merchandising, and Loss Prevention to remove obstacles and elevate execution.
·  Leverage local market insights to influence staffing, customer engagement, and community presence.
Qualifications

Required

·  2+ years of retail management experience with accountability for business results and people leadership.
·  Proven ability to analyze performance, set priorities, and drive execution.
·  Strong communication skills with comfort influencing across levels and functions.
·  Ability to balance strategic thinking with hands‑on leadership.
·  Flexibility to work evenings, weekends, and holidays.
·  High integrity, strong judgment, and a genuine ownership mindset.

Preferred

·  Bachelor’s degree in Business, Retail Management, or a related field.
·  Experience in an omnichannel or high‑volume retail environment.
·  Track record of developing internal talent for next‑level leadership roles.

 

What Success Looks Like

Business Ownership: Owns the full store business—consistently delivering results across sales, labor, shrink, and customer experience by prioritizing effectively and holding the team accountable.

Strategic Execution: Translates district and store strategy into clear, focused plans and adjusts execution based on performance trends and market insights.

Talent & Culture Leadership: Builds a strong leadership bench and high‑engagement culture by hiring well, developing talent, and fostering accountability, recognition, and inclusion.

Cross‑Functional Impact: Partners closely with Talent Acquisition, Human Resources, Merchandising, and Loss Prevention to elevate execution, remove obstacles, and protect the business.

Customer‑First Experience: Sets and reinforces an “Always on, Never no” mindset—ensuring consistent, solution‑oriented service and strong selling behaviors across the team.

 

Ready to lead where sport, street, and community collide? Apply today!

 

At Foot Locker, we value innovation, authenticity, and integrity in all that we do.  To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments.  To ensure a smooth and secure experience, please review the following guidelines:

·  Cameras must be on for all virtual interviews.
·  AI tools are strictly prohibited during interviews or assessments.

We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.

 

At Foot Locker, we value innovation, authenticity, and integrity in all that we do.  To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments.  To ensure a smooth and secure experience, please review the following guidelines:

Benefits

Compensation & Benefits

·  Salary Range: $64,000 - $70,000 / year
·  Total rewards may include:
·  Bonus Incentive
·  Employee Discount
·  Flexible Pay Options
·  Career Development & Advancement Opportunities
·  Paid Time Off
·  Medical, Dental & Vision Insurance
·  401(k) & Roth 401(k)
·  Life Insurance
·  Flexible Spending Accounts