Development Manager FPR 1079 RDM - Firstport - Hereford

Job description

Job Title: Residential Development Manager

Location: Hereford, Herefordshire

Reference: FPR 1079 RDM

Salary: £14,382.98 pa + accommodation

Working hours: Monday - Friday: 9.00am - 5.00pm - 35 hours per week

Role overview:

Your role will be to ensure the development is a welcoming, friendly and safe place, giving all residents peace of mind that their home is being looked after in an efficient and professional manner; and is a place where they will enjoy living.

What you’ll be doing:

On a day to day basis you will be checking on residents to ensure their wellbeing; checking the building for any risks and hazards, organising remedial work as appropriate; keeping up to date with administration tasks including maintaining a diary of the development; liaising with contractors; assisting in the sale of apartments; and encouraging a sense of community across the development. You will also need to respond to occasional emergency situations.

This role does not include the provision of personal care.

Who you’ll be report to: Area Manager

What skills we’re looking for:

You will demonstrate that delivering an exceptional level of customer service for residents as our customers, is your passion.

The landlord, as our customer, has entrusted us to look after their property and you will take pride in ensuring this is done to the highest possible standards.

Knowledge of managing property is not a prerequisite, however, a flair for building and maintaining excellent working relationships with people is essential for this rewarding and varied role.

Solid administration skills will be required and IT experience is essential as the role is carried out using a handheld tablet device.

Due to the nature of this role, we will ask you to undergo a DBS (Criminal Record) check. Employment will be subject to this being satisfactory, along with employment references and proof of right to work in the UK.

What we’ll offer you:

Basic salary £14,382.98 pa
23 days holiday (plus bank holidays), rising to 25 days after two years
Company contributory pension scheme
Life assurance (for the first year and then ongoing if a member of the pension scheme)
Discounted voluntary benefits on hundreds of named brands
Flexible benefits programme which includes Health Cash Plan and Childcare Vouchers
On the job training and continuing professional development
Employee Assistance Programme
Opportunities to undertake further training for NVQ qualifications
Disturbance allowance if you need to deal with an emergency after normal hours

Who we are:

FirstPort is one of the largest and most experienced property managers in the UK, employing more than 3,300 people, of which 2,500 work at the developments we manage. We work across the residential property services market and provide a range of services through our diverse range of FirstPort brands. We manage over 3,700 developments, with national scale to set us apart for delivering genuine value-for-money services.

We also know that great property management is about more than just bricks and mortar. Many people rely on us so they can enjoy their homes, safe in the knowledge that we will be there if they need us. Caring about people is at the core of what we stand for as a business.

To enable us to deliver these services we rely on our professional, experienced and motivated team. We recognise and value the contribution our people make to our business and we are committed to ensuring they are skilled and equipped to do the best job they can and that they have the opportunity to realise their potential. We have a high performing, 'can do’ culture and encourage learning and development, working with individuals to identify progression opportunities.

We have high standards at FirstPort and we reward our employees for their dedication and hard work with great benefits and awards when we see people going above and beyond. Our employees are as important to us as our customers.

Want to know more about us? Visit www.FirstPort.co.uk

Closing date: 10 February 2016

Interview date: To be confirmed

Please note, due to the high number of applications we receive, only those shortlisted for interview will be contacted. If you do not hear from us within 4 weeks of the closing date, unfortunately your application has been unsuccessful on this occasion.

Thank you for your time and interest in FirstPort and we wish you every success in the future. Please feel free to apply for future positions with ourselves through our website.