Lettings Administrator, Greenwich

Job description

JOIN EUROPE'S LARGEST ESTATE & LETTINGS AGENCY

Felicity J Lord is part of the UK’s largest independent estate agency groups who have been recognised as one of the UK's most innovative estate agency, Spicerhaart. Spicerhaart combines the largest independent residential sales and lettings network with one of the biggest integrated financial service businesses in the country.

We are unlike any other estate agency, there’s Felicity J Lord and then there’s the rest. Working with us is unique from the day you start. Our culture, our determination, and our commitment to helping you succeed and the rewards and opportunity on offer ensure that we set ourselves apart.

Do you have customer service skills? Are you a good communicator? Do you enjoy working with people? We have an immediate Lettings Administrator position available - based in our Greenwich Felicity J Lord London branch.

Duties of a Lettings Administrator

• Meeting and greeting clients

• Assist with clients enquiries

• Creating tenancy agreements and completing referencing

• Answering incoming calls & taking messages

• Registering applicants

• Updating our website

• General office duties

• Chase outstanding business & ensure it is transacted efficiently

• Update files daily

• Update social media sites with new listings, price changes and events

The right candidate will be:

•Exceptionally organised

• Able to multi task

• Self motivated

•Work under pressure

•Excellent interpersonal and rapport building skills

•Excellent communicator

•Excellent time management skills

•Ability to work to deadlines and meet targets

Knowledge and Competencies:

• Excellent communication skills (both written and verbal).

• Attention to quality and accuracy.

• A friendly nature with a strong team-playing ability.

• Strong computer literacy (mandatory knowledge required in Word, Excel, Outlook)

Experience: Not essential as full training and support will be given.

Previous experience of working in an administrative environment is preferable