Receptionist

Job description

An exciting opportunity has arisen at Ettington Park Hotel for a Full Time Receptionist. This position is a full time role (working approximately 40 hrs/wk across 5 days)

Job Purpose of a Receptionist

To assist the Front of House manager and Reception Supervisor in delivering 4 Red Star Standards and ensuring a high degree of customer care

Responsibilities of a Receptionist

• Take responsibility for the day to day running and efficiency of the Front Office
• To provide customers with a high degree of professionalism
• To check guests in and out to a 4 red star standard
• Reservation enquiries dealt with promptly
• Banking
• Comply with all legal fire and health & safety responsibilities

Requirements of a Receptionist

• Ability to deputise in the absence of the Reception Supervisor
• Strong communication skills
• Exceptional organisational skills
• Previous experience of working with a PMS system Opera desirable
• Strong working knowledge of Excel, Word and Outlook
• A natural people person

Previous hotel experience in a similar role is essential

Applicants must be flexible as shift patterns will vary. Typical shifts will be from either 7am to 3.30pm or 3pm to 11.30pm including weekends.

Ettington Park Hotel, part of the Hand Picked portfolio, is a stunning 4 Red Star Country House Hotel set in 40 acres of landscaped gardens, woodland and farmland. The hotel is just 6 miles from the centre of Stratford-upon-Avon and is the only 4 red star hotel in Warwickshire. The hotel has an indoor swimming pool, sauna and steam room, providing the perfect solitude for our guests.

Hand Picked Hotels(AA Hotel Group of the Year 2012-13) is a group of architecturally stunning UK Country House Hotels built for pleasure. We aim to provide our guests and employees with a positively memorable experience. Our 21 individual properties radiate charm, elegance and comfort and all have unique features

Candidates must be eligible to live and work in the UK.