Technology Business Manager (GPS)

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.  

From strategy to execution, the Government & Public Sector (GPS) practice of Ernst & Young LLP provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.  

Our GPS Technology Organization is a structure within the US GPS practice that implements and maintains a new operate and technology model designed specifically to support U.S. defense and Government engagements.   

The opportunity  

As the Technology Business Manager, you’ll be responsible for establishing and operating the business management office (BMO) function for the GPS Technology Organization (GPS TO).  The position will help ensure the successful support and delivery from GPS TO programs and projects to schedule, budget and quality. You’ll need to have expertize of the IT operations and systems knowledge and the inter-related processes that ensure the overall management of the BMO office and support of the GPS TO leadership. You excellent knowledge in related processes such as Resource Management, P&L/Resource Financial Management, Supplier Evaluation and Vendor Relationship Management and Sourcing Strategy oversight, methods and tools and quality assurance is also key for success.  You’ll need strong stakeholder relationship management skills to successfully lead and manage the resources who support the program/project teams.  

Additionally, you’ll execute work within the following BMO disciplines to ensure a high quality of service to our customers. BMO/Project Support disciplines include: 

· 
Resource Management Selection and Oversight 

· 
Supplier Evaluation and Vendor Oversight 

· 
Resource Financial and P&L Management 

· 
Governance and Reporting 

· 
Demand Management 

· 
Finance Management 

· 
Quality Management 

· 
Change Control Management 

· 
RAID Management (Risks, Assumptions, Issues, Decisions) 

· 
Benefits Management 

· 
Vendor Management Communications 

You’ll also be responsible for monitoring the entire discipline within the BMO office.  As such, you’ll need to be familiar with project objectives and scope to effectively support the delivery, reporting and financial activities of all projects. 

Your key responsibilities  

· 
Responsible for BMO financial reporting, data analysis and controls  

· 
Defining the strategies of the BMO and its support of all aspects of GPS TO 

· 
Providing direction to direct staff and serve as point of escalation for issues 

· 
Recommending effective methods of reporting financial performance and usage metrics using data modelling, dashboards and statistical analysis 

· 
Extracting raw usage and financial data from business databases and data warehouse and performing analytics to produce meaningful reports that enable decision making by the program leadership and sponsors 

· 
Creating methods for automating financial reporting and data analysis to enhance efficiency  

· 
Analyzing reports for the purpose of maintaining expenditure controls 

· 
Consulting with managers to ensure that financial adjustments are made in accordance with program changes 

· 
Matching appropriations for specific programs with appropriations for broader programs, including items for emergency funds  

· 
Supporting the development of performance status / dashboards that encompass key metrics to be reviewed with senior stakeholders 

· 
Maintaining project documentation, performing analyses and generate project reports schedule and project financial management 

· 
Overseeing the components of demand management process 

· 
Assisting in rolling out of new tools for resource Budget Planning and Resource Management processes throughout the FY 

· 
Overseeing the P&L line items related to Resource Management as they relate to the FY Budget Planning processes 

· 
Providing stewardship of our portfolio assets and resources, ensuring transparency of our operations and enabling fact based, data driven decisions 

· 
Counseling technology personnel as required on process and tool clarifications 

· 
Identifying and analyzing long term resource demand indicators, stated demand and evaluating historical utilization 

· 
Identifying short term resource requirements to support staff augmentation alternatives for project delivery 

· 
Tracking plan, actuals and forecast for employees, contractors and SOW labor types within each team 

· 
Providing KPI & Trend Reporting and Analysis that aligns with GPS and EY Technology metrics and benchmarks 

· 
Providing ongoing support to the GPS TO teams for supplier sourcing strategies, and ensuring they align with EY Technology overall strategies 

· 
Analyzing data as required to generate ad-hoc or standardized reporting for the GPS TO 

· 
Documenting risks and issues on projects 

· 
Collaborating with GPS TO leadership and personnel to develop risk management and issues management plans and to select and implement the most appropriate solution 

· 
Monitoring project scope, schedule, costs, resources, quality and risk to ensure project activities/tasks are occurring as planned and any variances are identified for BMO workstream assigned 

· 
Applying appropriate judgment to escalate to GPS TO leadership 

Skills and attributes for success 

· 
Ability to anticipate and react in a responsive manner to stakeholders 

· 
Ability to deal efficiently with escalations and difficult situations under pressure 

· 
Outstanding self-management, influence management, information presentation and interpersonal, communication skills 

· 
Ability to maintain, manipulate, and analyze large datasets  

· 
Intermediate to advanced skills in Microsoft Office applications and SharePoint  

· 
Numerical ability and logical thinking 

· 
Ability to summarize and present information in a concise and clear fashion 

· 
Ability to work with global customers 

· 
Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change 

· 
High degree of cultural and emotional intelligence, and demonstrated aptitude for resilience, flexibility, and ability to adapt to changing circumstances and dynamics 

· 
Possess analytical skills and problem-solving skills needed to manage multiple factors simultaneously 

· 
Demonstrate business knowledge/understanding to manage and meet sponsor and customer needs 

· 
Detail oriented 

To qualify for the role you must have   

· 
Graduate or equivalent, MBA preferred 

· 
Experience: 

· 
6+ years of experience in project administration, program administration and/or a PMO  

· 
4 to 6 years of experience in an IT environment  

· 
2 to 3 years of experience on small projects 

· 
Experience working in a complex IT environment 

· 
Theoretical understanding of project management methodology, tools, techniques and terminology 

· 
Ability to obtain and maintain Top Secret Security clearance level

 Ideally, you’ll also have  

· 
Familiarity with service contracts and networks preferred  

· 
Work experience in a professional services industry preferred 

What we look for  

Individuals with strong business and technical acumen who demonstrate drive, vision, teaming and purpose and are passionate about helping our clients achieve their goals.     

What we offer  

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. 

· 
Continuous learning:  You’ll develop the mindset and skills to navigate whatever comes next. 

· 
Success as defined by you:  We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. 

· 
Transformative leadership:  We’ll give you the insights, coaching and confidence to be the leader the world needs. 

· 
Diverse and inclusive culture:  You’ll be embraced for who you are and empowered to use your voice to help others find theirs.   

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.    

The exceptional EY experience. It’s yours to build.   

  

EY | Building a better working world      

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.       

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EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.