Expires soon Ernst & Young

Solution Architect- Field Service- Tech Consulting

  • Internship
  • Houston (Harris)
  • Teaching

Job description

EY advises clients to understand, architect, select and implement bleeding edge solutions required to efficiently run their businesses, with a focus on Digital and Cloud. These service areas span E-commerce, Solution Architecture, Mobile Applications, Digital Platform Architecture, Digital Technology Strategy, and Digital IT Operations.  

The opportunity   

This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skill set to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our clients’ team and we’ll look to you to provide our clients with a unique business and technical perspective on how they must continue to innovate and remain competitive in this ever-changing industry.  


Microsoft Dynamics and Power Platform Consultants participate in enterprise solution implementations, including all project phases such as discovery, definition, build, test and deploy. After our sales team wins a project, you'll become an integral part of the delivery team to ensure the solutions built for our clients meet their needs to help drive their success.  

Your Key Responsibilities  

You will focus on the evaluation, design, customization and optimization of Power Platform-based solutions. You will team with various EY groups with digital capabilities to pursue and deliver digital engagements and deliver solutions that will bring our client’s digital vision and strategy to life.   


You'll work with the client to define their requirements and then you'll design and participate in the system architecture process. Once that's complete, you'll implement most of their customizations yourself using the Microsoft’s web-based customization tools. You won't need to program any custom code or configure the client's network, you will have a team to support those needs if they arise, but you will need to understand how those related technologies work.  

Skills and attributes for success  

·  Designs the solution architecture for Microsoft Dynamics Field Service and Power Platform solutions customized to meet the identified customer business needs.
·  Utilizes knowledge of Microsoft solutions to accurately estimate the effort required to deploy a customized solution.
·  Leads client discussions to review possible solutions to the business requirements presented 
·  Coordinates across multidisciplinary teams and collaborates with functional analysts, architects, and developers, communicating what is required  
·  Monitors the progress and quality of the project.
·  Dynamics 365 Field Service - previous experience of implementing solutions. Experience with scheduling, resource schedule optimization, dispatching, mobile inventory management, ticketing, predictive maintenance, and technician management processes
To qualify for the role, you must have  

·  Bachelor's Degree in Business Systems or related field (MBA a plus)  
·  Successful candidates for this role typically have 10+ years of related work experience, and must have a minimum of 5 years of experience in system design or information system 
·  Minimum of one-year experience (or 3+ projects) implementing Microsoft Dynamics Field Service and/or Power Platform technologies and have hands on experience with configuration and customizations. Hands on experience of customization of Schedule Board, Resource Schedule Optimization and Work Order Process configurations.
·  Deep understanding of with Microsoft Dynamics 365 Common Data Service/Field Service Entity Framework and familiarity of relational database concepts  
·  Self-starter and able to handle multiple tasks and priorities  
·  Excellent communication, leadership and client development skills  
·  Microsoft certifications a plus, but not required 
·  Up to 50% out-of-town travel required for this job  
Ideally, you’ll also have  

·  Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; Master’s degree in one of these areas preferred  
·  Microsoft Dynamics Certifications (MB-200 and MB240) and prior consulting experience highly preferred 
·  Experience with Field Service Mobile configurations (Xamarin and Microsoft Field Service App)
What we look for  

We’re interested in passionate leaders with a strong vision and a desire to stay on top of trends in the Digital and Emerging Technology space. If you have a strong passion for helping businesses achieve their digital strategy, this role is for you.   

What working at EY offers  

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 18 days of vacation plus twelve observed holidays and 10 personal care days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer: 

·  The opportunity to manage a portfolio of talent within a designated service line 
·  A collaborative environment where everyone works together to create a better working world
·  Excellent training and development prospects, both through established programs and on-the-job training 
·  An excellent team of senior colleagues, dedicated to managing and varying your workload 
About EY  

As a global leader in assurance, tax, transaction and consulting services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.  

Join us in building a better working world.  Apply today.  

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

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