Oracle CC&B Functional Lead | Senior Consultant

Job description

The opportunity

Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As a performance improvement professional, you’ll be focused on helping them grow and turn their strategy into reality. You’ll work with high-performing teams that drive growth and deliver exceptional client service, ensuring you play your part in building a better working world.

Your role as a Manager will focus on the management and delivery of client engagements, often interacting at an executive level, as well as sales and practice development activities to Power & Utilities clients, resulting in increased value and efficiency You’ll help to mentor, coach and counsel their team members and help EY to build an inclusive culture and high performing teams.

Your key responsibilities

·  Own the design and delivery of the billing and rates functional solution  
·  Map stated client requirements to standard C2M business processes forming the basis of subsequent billing and rates process-based discussions. 
·  Conduct business process workshops to intimately understand existing client billing and rates processes, determine future state goals, and identify gaps. 
·  Provide solution options, knowledge- and experience-based recommendations and projected impacts to address billing and rates business process gaps. 
·  Document future-state business process definitions required configuration and functional designs for necessary extension development. 
·  Implement and unit and string test necessary configuration. 
·  Support functional and system and integration testing and training activities related to their respective functional area of expertise. 
·  Execute and enforce the project issue and risk identification, troubleshooting, decision-making, mitigation, and escalation processes to ensure quick and effective problem resolution. 
·  Execute and enforce environment management discipline ensuring efficient management of billing and rates configuration. 
·  Support go-live and deployment activities associated with billing and rates functionality and processes. 
·  Minimum Skills and Specifications 

 

Skills and attributes for success

·  You’ll need strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels.
·  Challenge and inspire both co-workers and clients to think about challenging situations in new and transformative ways.
·  By drawing on your knowledge and experience, you'll provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs and contribute to thought leadership. You'll actively contribute to improving operational efficiency on projects and internal initiatives.
·  In line with our commitment to quality, you'll consistently drive projects to completion and determine that work is of a high quality. Your role in leading teams or parts of teams on engagements will depend on the size of the engagement and will be under responsibility of higher levels. They will look to you to anticipate and identify risks and escalate issues, as appropriate.
·  As an influential member of the team, you'll help to create a positive learning culture and will coach and counsel junior team members and help them to develop.

 

To qualify for the role you must have 

·  3 + years overall relevant experience, including five years in consulting or services 
·  Utility industry experience 
·  Strong knowledge of Oracle Utilities Customer Care and Billing (CC&B) including: 
·  Functional Configuration, and workshop facilitation 
·  Expertise in one or more of the following areas: 
·  Credit Collections 
·  Finance 
·  Sales & marketing 
·  Billing, Payment, Rates 
·  In-depth knowledge of meter-to-cash flow and billing 
·  CC&B functional lead experience with at least two utilities implementations 
·  Successful full life-cycle implementation experience 
·  Strong knowledge of SQL 
·  A bachelor’s degree or its equivalent in computer science, computer engineering, information technology, or a closely related technical field. 

 

What we look for

We are looking for passionate leaders with strong vision to lend subject matter expertise to the design the strategic builds for our clients. If you have a genuine desire to help businesses achieve their full potential, this role is for you.

What working at EY offers

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for you.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. From our actions to combat systemic racism and our advocacy for the LGBT+ community to our innovative Neurodiversity Centre of Excellence and Accessibility initiatives, we welcome and embrace the diverse experiences, abilities, backgrounds and perspectives that make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

About EY

As a global leader in assurance, tax, transaction and consulting services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark. Apply today.

EY is committed to inclusiveness, equity and accessibility.  We encourage all qualified candidates to apply