Manager - Tech Consulting - GOV - Technology Transformation - New Delhi

Job description

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

Consultant/ Associate Consultant – Software Asset Management

The opportunity

EY is looking Associate Consultant/ Consultant in Software Asset Management team.

Your key responsibilities

Analytical/Decision making responsibilities

•    Responsible for reporting/analysing software installations versus software licenses
•    Responsible for reporting/analysis that assists with the management of maintenance, support, and license renewals in advance of their expiration
•    Interprets performance metrics, performs root cause analysis, assesses consequences, identifies solutions to issues/problems, and resolves deviations
•    Demonstrates analytical and systematic approach to problem solving
•    Identifies opportunities for process enhancements and efficiency gains
•    Empowered to liaise with other functions in EYT to establish quality improvement.

Supervision responsibilities

•    Works under general supervision; may oversee certain responsibilities of Associate level personnel
•    Uses discretion in identifying and resolving complex problems and assignments
•    Specific instruction is usually given and work is reviewed at frequent milestones
•    Determines when problems should be escalated to a higher level
•    There is an expectation that this individual will also be able to work under own initiative to achieve agreed goals
•    Should be able to discuss reported findings with SAM leadership on an as needed basis

Skills and attributes for success

    Excellent knowledge of the Hardware Asset Management process
    Strong experience with asset management and discovery tools
    Experience with developing, implementing, and refining SAM processes and procedures 
    Good knowledge of the other Service Management processes, particularly Change Management
    Intermediate to advanced Excel skills
    Excellent English language skills (verbal and written)
    Good presentation skills
    Experience working in a virtual environment
    Experience with Service Now CMDB

To qualify for the role you must have

•    2 year College minimum in related technology field (Computer, Engineering, Science, etc.), or, equivalent job experience.
•    2-3 years’ experience in a Software Asset Management role
•    Suggested technical certification :
•    Certified Software Asset Manager 
•    Certified IT Asset Manager

Ideally you’ll also have

•    Strong communication, facilitation, relationship-building, presentation and negotiation skills.
•    Be highly flexible, adaptable, and creative.
•    Comfortable interacting with senior executives (within the firm and at the client)
•    Strong leadership skills and supervisory responsibility.

What we look for 

People with the ability to work in a collaborative way to provide services across multiple client departments while adhering to commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions.

What working at EY offers 

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.