GDS Assurance - APAC Automation Support Staff

Job description

APAC Automation Support Team

EY's commitment to the quality and integrity of our audits is exemplified by our global audit methodology and our thorough quality controls that are applied to every client engagement. Together with our substantial investments in technology, knowledge, and learning resources on behalf of our audit professionals, this commitment enables us to deliver quality assurance services to our clients and their stakeholders.

The use of automation to gain efficiencies is a key focus of EY's Assurance practice and an integral part of the audit services we provide to our clients. The APAC Assurance Technology team collaborates with Assurance client facing teams and Global IT to deliver strategic technology solutions for a wide range of clients.

 

Requirements for STAFF role

Education & Experience

·  1-2 years of related work experience in administrative and/or data processing role
·  Experience in a professional services firm (preferred)
·  Good knowledge of the Microsoft Suite, including MS Excel, MS Word, MS PowerPoint,MS Outlook

Key Responsibilities include:

 

·  Monitor requests in the shared mailbox
·  Perform quality reviews of project tasks
·  Deliver work at agreed deadlines
·  Regularly report status and raise concerns to senior/reviewer
·  Be proactive to address queries and escalate issues timely with the relevant group
·  Establish and manage priorities and work plans
·  Report all chargeable hours
·  Comply with the firm policies and guidelines, applicable Code of Professional Conduct, and other professional standards, which includes upholding confidential data
·  Meet the Global Assurance independence requirements across all EY geographies and clients
·  Maintain appropriate training requirements in relevant geographies

 

Skills & Attributes for Success:

·  Exceptional client service skills
·  Strong attention to details with good interpersonal and problem-solving skills
·  Strong sense of accountability and proactiveness
·  A good command of English, both written and verbal
·  Dedication to teamwork and ability to build relationships with staff at all levels in person and through digital communication in a diverse and inclusive environment
·  Integrity in a professional environment
·  Understanding of business documents (e.g. invoices, proof of delivery, purchase orders) and bank products (ie. Deposit, Liability, Securities).
·  Interest in operations and technology
·  Exceptional organizational skills with the ability to manage multiple tasks with conflicting demands and timeframes
·  Flexible and willing to learn and ‘get the job done’
·  The ability to function well in high pressure situations and manage the expectations of stakeholders
·  Strong time management skills