Digital Producer - Associate - EY Global Delivery Services

Job description

Job Summary: 

(Briefly describe the main objectives and purpose of the job. Why does the job exist?) 

The Digital Producer is responsible for the publishing of content across internal and external knowledge sites and supporting content management needs of one or more communities within the firm.  This involves applying firm web publishing templates and standards to production-ready content, and use of global process and systems that comprise the firm's content management infrastructure.   

The primary objective for this role is to ensure that optimized content is delivered to practitioners at the point of need via the most relevant internal and external sites.  The production process includes enhancing content copy, publishing web pages and documents, selecting and optimizing graphics/imagery as relevant, content migration, sanitization of shareable knowledge assets, content quality review, compliance with web templates, and EY visual brand identity and site standards. 

Purpose of the Job: 

(Identify and describe the primary duties and responsibilities.  Assume that the reader does not know the role or purpose of the job) 

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Performs web publishing, selection and optimization of graphics/imagery as relevant, content migration, sanitization of shareable knowledge assets, and compliance with web templates, EY visual brand identity and site standards.  

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Reviews and edits document information forms for consistency and accuracy of information.  

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Utilizes technical ability and manages content updates received from a Lead producer and, with minimal instruction, makes the necessary, corresponding changes (edits, document additions, document removals) in Microsoft SharePoint or web-based content management system.  

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Communicates status effectively with team leaders keeping them apprised of project status. Identifies problems. Propose potential solutions and best practices. Seeks guidance when necessary.  

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Follow instructions as per request, responding to basic requests and involving other appropriate team members and seek guidance where appropriate. 

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Contributes actively and shares insight in team discussions.  

Analytical/Decision Making Responsibilities:  

 (Describe the types of challenges typically faced and the decisions required to be made that are necessary to perform the job.  Focus on the nature of existing policies, precedents and procedures and the degree to which the incumbent is free to make decisions requiring interpretation and judgment) 

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Ability to prioritize own work effectively.  

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Ability to identify and communicate problems.  

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Able to respond appropriately to routine and non-routine requests.  

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Creative and efficient in using web-publishing and formatting tools.  

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Responsible for applying general presentation guidelines, such as when and how to create hyperlinks among documents.  

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Performs work independently, with moderate level of review, and is assigned to projects of moderate complexity and visibility, as well as projects requiring planning and coordination. 

Knowledge and Skills Requirements: 

(Describe the knowledge and/or skills required to perform this job - these may be technical, managerial or behavioral in nature and can be divided by mandatory optional / considered as an asset) 

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Strong communication skills (both verbal and written) are required.  

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Strong attention to detail. 

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Ability to meet deadlines and work in a fast paced environment.  

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Good project coordination and time management skills, and ability to meet deadlines.  

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Ability to adapt to changing priorities and work in a team environment.  

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Experience of working on Microsoft SharePoint or similar content management systems is required. 

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Proficiency with typical MS Office tools (Word, Excel, IE), as well as a comfort level with technology.  

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Basic knowledge on web/production technologies such as HTML, XML, JavaScript, and CSS is required. 

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Must perform with a high degree of accuracy. 

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Ability to work independently with only periodic updates to supervisor. 

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Ability to read and write english 

Supervision Responsibilities: 

(Describe the frequency of supervisory contact received in the role, the degree to which the individual acts independently and when. Describe any supervision of others i.e. assigning work, reviewing performance, direct or indirect responsibility) 

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Must be able to work independently, complete multiple tasks and meet deadlines in a fast-paced, changing environment. 

Other Requirements: 

(Is overtime regularly required? Are there times of year that vacation may not be taken? Is frequent travel involved? How much? Are there physical requirements outside of those expected in a normal office environment? Any other miscellaneous points about the job that should be made known?) 

Travel or an extended work day is required as needed to meet deadlines 

Job Requirements: 

Education: 

(What is the minimum level of education required/suggested to perform this job?) 

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Bachelor’s degree or equivalent work experience 

Experience: 

(What type of experience is necessary to perform this job?) 

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0 – 1 year of relevant work experience 

Certification Requirements: 

(Describe and explain any certifications and/or licenses needed or helpful to perform this job)