Content Producer - Learning and Training (Work Remotely Anywhere in Canada)

Job description

As part of EY’s focus on the people agenda of organizations and change initiatives, our People Advisory Services professionals assist our clients in successfully managing and sustaining people, process and/or technology change. This may include the identification and management of stakeholders, leadership development, organizational design, training, cultural assessment and development, talent management, workforce strategies, and planning and executing key communications.

The opportunity

We are looking for a Consultant with expertise in content development or copy editing skills to join the WFA Learning Lab North team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the WFA team.

Your key responsibilities

•    Create/develop written communications for Change and Learning projects 
•    Edit and rewrite content for accuracy and quality with a focus on spelling, grammar, punctuation and syntax
•    Reviewing and adapt source content materials, writing outlines and scripts of the digital training is an added advantage
•    Adhere to EY and client style guides and associated branding and tones for all the learning deliverables
•    Gather, manage, and review content for a variety of digital experiences based on project requirements
•    Conduct in-depth research into industry-specific topics and articulate findings

Skills and attributes for success

•    Critical thinking and situational reasoning are required, often under tight deadlines; a cool head combined with strong analytical skills is a must-have
•    Work closely with PAS professionals from the beginning of the project until the end, by reviewing the final product and deliver behaviour-changing learning products
•    Capable of receiving feedback graciously and provides in-depth critical feedback to peers
•    Able to work independently and as a pivotal team member and comfortable in seeking guidance as needed
•    Familiarity with Adobe Creative Cloud suite is an added advantage
•    High integrity and commitment to work in a new and challenging environment
•    Ability to manage ambiguity and be proactive
•    Strong communication and presentation skills
•    Cross cultural awareness and sensitivity
•    High energy levels, agility and adaptability

To qualify for the role, you must have

•    1-3 years of experience in a writing or editing role, ideally on large-scale projects in marketing, editing, publishing or other related fields
•    A bachelor’s degree in the relevant field
•    Ability to write and edit an array of communications materials for internal/external stakeholders
•    Excellent teaming skills, adaptability toward new perspectives, working styles, personalities and cultures
•    Ability to handle multiple projects with shifting deadlines simultaneously 
•    Strong organizational skills, self-motivation, analytical skills relationship-building and interpersonal skills 
•    Excellent active listening skills 
•    Basic time and personal management skills and able to keep up with personal and team deadlines, managing general availability, etc. 
•    Proficiency in Microsoft Office applications (specifically, Excel, PowerPoint, Project, etc.)
•    Superior written and editorial skills with correct tone, voice, clarity, flow and structure of content
•    Familiarity with current Chicago Manual of Style, Associated Press (AP) Style Guide and Microsoft Manual of Style for Technical Publications (MSTP) and stay abreast of major changes

Ideally, you’ll also have

•    Experience in a professional services environment with client deliverables
•    Flexibility in learning and applying new software and work processes
•    Ability to understand designer and programmer workflows
•    Basic knowledge of UI/UX and instructional design principles 
•    Evidence of written and editorial skills: publications, blogs, previous work samples, etc. 

What we look for

•    Professionals with the drive to take on new responsibilities and projects
•    Professionals who are willing to work in an environment of continual professional development and work experiences with clients across geographies

What working at EY offers

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is to provide you continuous growth and required coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

•    Support, coaching and feedback from some of the most engaging colleagues around
•    Opportunities to develop new skills and progress your career
•    The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. 

If you can confidently demonstrate that you meet the criteria above, please submit your Resume and Cover Letter as soon as possible.

Join us in building a better working world. 

Apply now