AWS_Retain Administrator_Associate

Job description

Job Summary:
·  The successful candidate would be required to work in collaboration with Assistant Manager/ Team Lead to provide administrative support and ensure customer satisfaction.
·  Provide operation support for various administrative projects including but not limited – mailbox management, managing databases, creation and release of periodic reports, work MS-excel reporting, Content Management, web based publication support, working on dashboard creations and data analysis.
·  Manage day-to-day administrative issues and communicating appropriately to the customers.

Knowledge and Skills Requirements:
·  The role requires someone who can manage a number of concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills.
·  Very good understanding of business functions and operations
·  Ability to prioritize and co-ordinate with multiple people on various variables
·  Ability to liaise with POC’s in different regions/offices and work as a team
·  Demonstrated proficiency and experience in MS Office Suite especially in Excel
·  Flexible with working hours
·  Observant with an eye for detail
·  Ability to make sound decisions fast
·  Methodical and systematic approach
·  Analytical and problem solving ability
·  High energy level, confident and assertive
·  Solid research and analytical skills
·  The ability to simplify complex analytical issues and communicate them to a variety of audiences.
·  Strong interpersonal skills
·  Excellent written and oral communication skills in English language
·  Excellent critical thinking skills to decipher the complex business requirements
·  Strong presentational skills; ability to clearly communicate complex messages to a variety of audiences
·  Possess high standard of integrity
·  The ability to work and team effectively with clients and other management personnel
Job Requirements:

Education:
·  Graduate in related discipline
Experience:
·  2 to 4 Years in / BPO services/Project Co-Ordination.
·  Experience in multiple systems and applications
·  Prior work experience in a large professional services or financial services company
·  Experience working with clients from different countries (Desirable)
·  Experience working in an business where the primary spoken language is English

About EY

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

 

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

 

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.