Associate Onboarding Support (m/f)

Job description

Associate Onboarding Support (m/f)

What if your career could have a lasting impact on you, and on the world?

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY Luxembourg brought to market a modern, appealing and user-friendly digital interface. It is built to serve a comprehensive set of first-class Managed Services throughout the life-cycle of an investment product. It is a new way to connect our clients with EY community, offering a customer journey that takes place in an immersive digital environment using latest technology. And, it is supported by our highly-skilled professionals delivering exceptional service each step of the way, helping our clients to gain valuable insights into their business.

The exceptional EY experience. It's yours to build.  

 

The opportunities: your next adventure awaits

Work in a multinational start-up cultured team at the heart of EY Luxembourg Managed Services and help bring our purpose of Building a Better Working World to life. Master our state-of the-art EY Financial Managed Services Platform and support our overall Managed Services initiative and service teams to deliver an exceptional Managed Services experience to our clients and grow the business.

 

About the Job

Client onboarding

·  Manage onboarding of and configuration and access for accounts and users on EY Financial Managed Services Platform in collaboration with business teams
·  Review and maintain data mapped on the platform
·  Set-up and maintain onboarding support documents namely checklists, guides and manuals
·  Create weekly reports of the onboarding status
·  Apply people profiling for tailored user content

Demos

·  Own EY Financial Managed Services shared mailbox and ensure timely responses to requests
·  Support in the set-up of demo meetings
·  Configure and maintain demo accounts
·  Support client demos and assist account management team in configuration (teams, logistical matters, slides, videos, demo accounts, etc.)
·  Receive and act on internal/external client feedback

 

What we look for

·  You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world .
·  You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
·  You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.
·  Qualifications :
·  1-2 years of relevant professional qualifications
·  Excellent listening abilities and experience in interacting with multi-disciplinary teams
·  Strong verbal and written communication skills
·  Excellent command of the English language verbal and written, as well as the French and/or the German language
·  Work experience in a similar position
·  Basic understanding of Private Equity, Real Estate and Asset Management, Banking and insurance sector
·  Ability to quickly understand the focus and prioritize tasks
·  Commitment to deliver quality on time
·  Technical mindset which is considered as a strong asset

 

What’s in it for you

·  Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
·  Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds — both professionally and culturally.
·  Bring out the best in yourself with continuous investment in your personal well-being and career development.
·  Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society – building a better working world, together.

 

What you can expect

·  A first HR call
·  An Interview with business recruiters with a personality & logical test upfront

 

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.