Administrative Officer (Invoicing Services), Core Business Services

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

As part of our Core Business Services (CBS) team, you will support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.

The Opportunity

You will provide comprehensive, quality administrative and support services for all of our EY member firms. Our ESS professionals span a wide range of vital roles, from administrative support to facilities management, creative design, tax return processing, file management and emergency preparedness.

Your key responsibilities

·  Invoice creation and distribution (using gBiller)
·  Credit note coordination and control
·  Ebiller administration (including Gebiz invoice coordination)
·  Processing invoices as requested by customer base
·  Liaising with engagement managers or other relevant staff members to confirm requirements
·  Drafting invoices in relevant systems, coordinating approvals, generation, distribution and filing as per service line work instructions and / or filing requirements
·  Administering EY’s invoicing systems and tools; Compass and Ebiller systems
·  Coordinating credit note creation and distribution
·  Striving to be a subject matter specialist on EY’s Global Financial Information System (GFIS) engagement software, practices and policies

Skills and attributes for success

·  Ability to manage multiple and sometimes competing priorities
·  Meticulous attention to detail as invoices and credit notes are sent to external clients and therefore close attention to detail and ensuring a highly professional product is essential
·  Strong written and verbal communication skills
·  Excellent interpersonal skills
·  Strong client service focus with good problem solving skills
·  Committed team player
·  Intermediate computer skills (MS office and EY tools)
·  Maintaining good multiple, executive-level relationships
·  Being an excellent team player by promoting and sharing leading practices within the Invoicing Services CoE

To qualify for the role you must have

·  Minimum of GCE 'O' Level certification or above
·  Excellent communication skills
·  Experience with SAP and / or Customer Relationship Management (CRM) system
·  Prior working experience in finance administrative

Ideally, you’ll also have

·  Approximately 1-2 years of relevant experience or familiarity with a professional services firm environment

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

·  Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
·  Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
·  Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
·  Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.