Playout Operations - Digital Transmission Controller (Part-Time) Job Stage 4

Job description

Req ID: 149878

Ericsson Overview

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision & core values. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

Ericsson Broadcast Media Services is a world-leading media management company providing technology and creative solutions that help channels, broadcasters, content rights holders and brand owners reach and engage with their audiences in traditional and new ways.

In the rapidly changing media landscape consumers are exerting greater control over the content they watch and how they choose to engage. EBMS is finding innovative ways to enable companies to unlock new revenue streams and build audience share on multiple platforms including traditional TV channels and on demand services.

EBMS’s client list includes international broadcasters and advertisers across TV, web and mobile such as Discovery International, ITV, BBC, Channel 4, Virgin Media, UKTV, Nike, Canal+, Lonely Planet, and Action Aid.

We welcome the opportunity to meet you!

Purpose of Job Role

To monitor and maintain the technical and presentation quality of the channel output, as per client schedule. The successful candidate must demonstrate the ability to carry out his/her duties in a professional manner and take ownership of channels when on duty.

Be responsible for the day to day running of your transmission channels.

Ensure that all media schedules are accurately checked and ready for Playout and they conform with Ofcom guidelines.

Editorial control and careful editing of all appropriate transmission channels.

Implementation of contingency play lists and disaster recovery plans where necessary.

To liaise with and take direction from the Transmission Centre Coordinators.

Liaison with other transmission staff including announcers, MCR, Media Services and technology staff.

Ability to work and manage live programming including liaison with PA’s, OB’s.

Liaison with external agencies including Scheduling, Sales, Creative.

To assist the Transmission Centre Coordinators and Operations Manager to develop the infrastructure and working practices to improve the quality and resilience of the transmission operation.

Escalate issues affecting the on-air services to the appropriate contacts immediately.

Candidate would need to be able to work calmly under pressure.

Maintain an accurate log showing schedule delivery, on and off air times, irregularities and other items of interest to OFCOM, clients, EBS management and engineering.

Have a full understanding of OFCOM regulations and guidelines and commercial minutage allowances.

Liaise with the client’s scheduling department to ensure the on-air presentation is to the client’s request.

To ensure that the correct SOM’s, EOM’s, durations, clock numbers, subtitle, graphic elements and programming material required for transmission is available in advance of the required transmission time.

To be confident in the use of emergency procedures.

Tools & Resources

Automation system, playout infrastructure, logging & reporting software (MSDP), Customer scheduling system

Teamwork

Contribute to the team, support other team members and work in friendly, flexible, cooperative ways.

Share knowledge and skills flexibly within the team and where relevant, within the wider business.

Think ahead about how your work activities will affect others within the team, or other departments, and take steps to ensure that they are aware of any implications.

Actively participate in team meetings.

Display a professional, positive, optimistic attitude towards work, challenges and problems.

Communication

Ensure effective handovers with colleagues are carried out at shift changes.

Keep up to date with any changes in procedures and processes or improvements.

Proactively keep others informed, sharing timely information with the team, Manager and relevant people affected. Seek the views of others where work activities have a direct impact on colleagues or staff in other departments, where relevant.

Regularly keep your Manager informed of any issues or concerns in a timely manner.

Ensure that you observe all aspects of the current Health and Safety policy and are familiar with all security and emergency measures.

Service Delivery

Ensure that you understand client and other department’s needs, take responsibility for action and deliver a high quality professional service.

Identify any operational issues that need to be addressed, resolve, or escalate as appropriate.

Build positive relationships with clients and other departments by being proactive, professional and supportive when dealing with queries and issues.

Understand department and business implications of failing to meet service delivery.

Work with your Manager and the team to improve service delivery.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: United Kingdom (GB) || West Yorkshire || Leeds || IT