Media Management Operator

Job description

Media Management Operator

Ericsson Overview

In a connected world, everything is possible!

We live in a world where five billion people are connected – where mobile, broadband, and cloud are transforming the fabric of society. At Ericsson, we are working towards the Networked Society, where everyone and everything that can benefit from a connection will have one. In a truly Networked Society, more connections and communication create new functions and behaviours. These developments empower people, transform industries, and enable smart city solutions. And they are reshaping our future, creating a positive legacy for generations to come.

Ericsson's people and technologies are making this a reality. Be part of the future, now.

What makes Ericsson special?

Ericsson is a world-leading provider of telecommunications and multimedia broadcast solutions & services.

Simply put, we have great Products and greater People.

Ours is truly a global company, working across borders in 180 countries. Over 1,000 networks use Ericsson equipment & more than 40% of the world's mobile traffic passes through Ericsson networks.

We seek out can-do, innovative people and offer them a diverse, performance-driven culture & innovative environment where our employees enhance their potential and drive the future every day.

All of us believe in Ericsson's vision, core values & guiding principles, sharing a passion for challenges and a strong desire to win for ourselves and our customers.

It's not all about telecoms... we've already branched out into Utilities, Intelligent Transport Systems, Mobile Finance, Maritime, Public Safety, Smart Sustainable Cities, Commercial Real Estate and Broadcast Multimedia and we're actively seeking the next modern Customers who will benefit from being better connected.

In this modern age of the Internet of Things, just think where we can go next?

Job Purpose

Responsible for the day to day acquisition, management and transfer of all media. This includes using broadcast software applications and computer equipment in the media management areas, and handling of content across tape and various file formats.

Media Management Operations is manned 24 hours a day, 7 days per week. MMOs work carefully planned, European Working Time Directive -compliant rota patterns to cover this. Rotas vary from one area to another dependent upon operational needs. Most areas include night-working.

Reporting Lines and Key Relationships

Responsible to the Media Services Manager for the successful technical completion of these tasks.

Key Accountabilities

·  To collate, ingest and manage media required by Playout, Compliance, Access Services, VOD and other clients. Working to schedules or work lists in priority order.
·  To log, prep and spot check ingested media to ensure it is ready for playout and the original technical quality of the media is not lost.
·  To ensure all associated media (metadata) such as subtitles, separate audio sources and in-vision sign language are correctly ingested onto server.
·  To check Outside Source (OS) availability and record live incoming material (e.g. studios or outside broadcasts) to server for later playout.
·  To quality check material and report faults where required, according to specific guidelines laid down by clients.
·  Under breakdown conditions, to operate all the equipment manually, including loading, cueing and playing programmes and trailers etc live to air from tape or server.
·  To repurpose media for other platforms.

Technical

·  To monitor the ingest process and respond to ingest alarms, checking data and metadata for technical compliance and integrity.
·  Check Start and End of each message, and any part information on programmes.
·  Monitor transfer of material to TX servers, and to and from the data archive, referring to and manually editing missing list as necessary.
·  To spot technical faults and take appropriate action before playout. To constantly monitor the server output for fault conditions and take action, liaising with Line Manager and Engineering staff to correct them promptly.
·  To perform simple edits.
·  To perform studio and simple outside broadcast pre-transmission technical checks, with engineering back up as required.
·  To perform OFCOM compliant technical checks on file and tape delivered media.

Person Specification

·  Ideally, a high level of technical skills associated with the transmission of programmes via manual and computerised systems.
·  A high level of technical aptitude gained through vocational training or experience of working in an operational area (e.g. local radio, TV, theatre).
·  An understanding of basic videotape, computer and library systems.
·  The ability to work on urgent and overlapping transmission tasks under extreme pressure, without supervision and to verbal brief.
·  A meticulous attention to detail and the ability to anticipate problems and resolve them speedily is essential.
·  A strong level of initiative.
·  Good interpersonal skills and the ability to communicate with both technical and non-technical people, remaining calm and professional under pressure.
·  An appreciation of the specific responsibilities of engineers working within the playout areas.
·  An understanding of the role of EBMS, and demonstrable motivation for undertaking this role.
·  To be aware of all major event, emergency and disaster recovery procedures.
·  To have an understanding of appropriate Ofcom and client Guidelines.

Competencies

The following competencies (behaviours and characteristics) have been identified as key to success in the job. Successful candidates are expected to demonstrate these competencies.

Analytical thinking - able to simplify complex problems, processes or projects into component parts explore and evaluate them systematically.

Planning and organisation - able to think ahead in order to establish and efficient and appropriate course of action for self and others. Prioritises and plans activities taking into account all the relevant issues and factors such as deadlines and resources.

Managing relationships - able to build and maintain effective working relationships with a range of people. Works co-operatively with others to be part of a team, as opposed to working separately or competitively.

Influencing and persuading - able to present sound and well reasoned arguments to convince others. Can draw from a range of strategies to persuade people in a way that results in agreement or behaviour change.

Developing talent and diversity - coaches others to build on strengths and improve on weakness, gives and listens to regular, honest feedback. EBMS recruits and develops talent from a diverse range of backgrounds, connects with people from all parts of society.

Leading creativity - fosters imagination, creativity and experimentation, takes and promotes considered risks, celebrates creative successes and learns from failure, shows openness to alternative ways of doing things.

Communication - able to get one's message understood by adopting a range styles, tools and techniques appropriate to the audience.

Flexibility - adapts and works effectively with a variety of situations, individuals or groups. Able to understand and appreciate different and opposing perspectives on an issue, to adapt an approach as the requirements of a situation change, and to change or easily accept changes in one's own organisation or job requirements.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: United Kingdom (GB) || || White City || Consulting&SysInt; IT; ProdMgt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log

Req ID: 189494