Listings Writer

Job description

Req ID: 118313

Ericsson Overview

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

Have you got what it takes to work on an industrious and dedicated international editorial team? Do you have the makings of a razor-sharp sub with bags of enthusiasm for TV and radio?

Role Information

Listings writers provide editorial content for electronic programme guides and for websites and the press. They are also responsible for linking episodes to enable viewers to record complete series on PVRs and adding keywords to programmes to make them searchable on the internet. These tasks are all part of the listing writer's work along with subediting and data entry. The successful candidates will most likely be asked to combine these tasks with writing listings, or focus only on biographies, or only on listings.

To apply, you must be able to compose listings for programmes of any genre quickly and authoritatively based on information supplied by broadcasters.

Previous experience of listings is not essential, but sound editorial judgement and a comprehensive grasp of language usage and style are both indispensable. You must also be a team player, always ready to respond to the needs of clients and colleagues. Training on our bespoke database will be given, but you should already possess a typing speed of 35-40 wpm and be computer-literate.

Recruitment Process

Shortlisted candidates will be asked to complete an online translation test. Those who have passed the test will be invited to an interview and a more extensive test checking their knowledge of their spelling and writing skills.

Successful candidates will work in our west London offices a few minutes' walk from Ealing Broadway.

Job Purpose

Enter programme schedules, synopses and rich metadata on to a database which serves electronic media, websites and the press, for both TV and radio. Maintaining accurate channel schedules, writing appropriate synopses, creating series links between episodes and handling late changes quickly and accurately. Fostering excellent relationships with broadcasters and clients. Periodic involvement in user-testing developments on the database.

Reporting Lines and Key Relationships

Report to the Production Manager. Liaison with key clients, third party suppliers and other departments within the company.

Key Accountabilities

1. Overall responsibility for channels assigned to you

• Quality-assuring or sourcing channel and programme information from broadcasters, agencies or websites for use on digital platforms Electronic Programme Guides

• Build rich metadata for premium programmes, including, but not limited to, extended credits, synopses, awards, keywords and series descriptions.

• Evaluating channel and programme information and checking relevant details with the supplier or authoritative alternative sources.

• Entering channel schedules and programme information on to a database in accordance with house style and client-specific requirements.

• Writing programme listings that are publishable, authoritative and effective for a wide readership, including broadcasters and programme makers as well as viewers.

• Creating series links between related programmes to trigger personal video recorders to record forthcoming episodes of the same series.

• Ensuring that all changes are promptly reflected on the database.

• Assuming responsibility for channels during the absence of colleagues.

• Liaising effectively with broadcasters and platforms and handling client enquiries politely and efficiently.

• Weekend and out-of-hours work may be required to meet some deadlines, especially during the two months prior to Christmas.

2. Managing assignments

• Writing pertinent, readable synopses based on programme billings, press information and other appropriate sources.

• Planning workloads to accommodate multiple rolling deadlines.

• Working ahead of deadline whenever possible for maximum flexibility.

• Paying due attention to detail and accuracy, for example in reading through completed channels.

• Liaising regularly with other team members to ensure all work is covered.

3. Working effectively in a team

• Communicating progress to colleagues and managing your workload effectively, for example to ensure that channels can be readily covered during periods of absence.

• Liaising within the team to ensure that relevant channel and programme information is communicated.

• Logging and progressing issues in cooperation with colleagues in other areas of the company such as Extracts, Technology and Sales.

4. Effective liaison with key personnel including broadcasters and producers

• Ensuring that all information received is complete, clear and accurate.

• Chasing channel updates.

• Monitoring gaps in your schedules to ensure that complete listings are received by clients.

Person Specification

Experience/ Skills required

• Excellent spoken and written English

• First-class subbing skills – including the ability to paraphrase programme information effectively – excellent spelling, punctuation and grammar, and attention to detail

• Ability to meet deadlines

• Good general knowledge

• Being a good team player and an effective communicator

• Excellent customer relations skills

• Good organisational skills

• Flexible and cooperative approach to work

• IT literacy, including the ability to master the TeleView database. Previous experience of database work welcome.

• A typing speed of 35-40wpm

Experience/ Skills desirable

• Good knowledge of TV and radio

• Relevant specialist knowledge, eg second languages, sport, classical music

• Knowledge and experience of using on-demand services

Competencies

The following competencies (behaviours and characteristics) have been identified as key to success in the job. Successful candidates are expected to demonstrate these competencies.

Communication: The ability to get one's message understood clearly by adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information.

Planning and Organising: Establishes an efficient and appropriate course of action for self and others. Prioritises and plans activities taking into account all the relevant issues and factors such as deadlines, attention to detail, staffing and resource requirements.

Teamwork and Co-operation: Works co-operatively with others, to be part of a team, works together as opposed to working separately or competitively.

Flexibility: Adapts and works effectively with a variety of situations, individuals or groups. Is able to understand and appreciate different and opposing perspectives on an issue, to adapt an approach as the requirements of a situation change, and to change or easily accept changes in one's own organisation or job requirements.

Managing Relationships: Able to build and maintain effective working relationships with a range of people.

Resilience: Can maintain personal effectiveness by managing own emotions in the face of pressure, setbacks or when dealing with provocative situations. Can demonstrate an approach to work that is characterised by commitment, motivation and energy.

Initiative: Demonstrates a preference for taking action. Does more than is required or expected in the job, to improve or enhance job results or avoid problems.

*LI-EN2

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: United Kingdom (GB) || West London || Ealing || Consulting&SysInt