IoT Accelerator Sales & Customer Success Manager - Ericsson - Jakarta

Job description

Job Description

Date: Apr 18, 2019

Job Summary:

Seeking to hire a Sales and Customer Success Manager for Ericsson’s IoT Accelerator Platform with focus on the Indonesian Market. Ericsson IoT Accelerator helps CSPs in turning business concepts into realities. It’s a focused, easy-to-use solution providing global connectivity and device management. The platform helps the CSPs enterprise customers to build and scale their cellular IoT efforts faster – growing their business, the CSPs business and the IoT ecosystem at large. The main responsibility for the IoT Accelerator Sales & Customer Success Manager is to drive and facilitate the onboarding of new Enterprises so that the CSP can quickly monetize the IoT opportunities in the Indonesian market.

Reporting to the Head of IoT Platform Sales for Asia Pacific, the IoT Sales and Customer Success Manager is responsible, in collaboration with the Market Area and the Customer Unit, for driving new sales towards selected CSPs, enabling the CSPs to sell based on our IoT Accelerator platform and to growing the business by influencing enterprise engagements toward our platforms. Since the business of the enterprises is more and more global, supporting the cooperation among CSPs located in various Market Areas becomes crucial to capture the full business potential for the CSPs and Ericsson.

Ericsson’s strategic intent with the IoT business is to become a leader in IoT connectivity and platforms, and to secure new profitable growth for our CSP customers. IoT is also a key success factor for 5G. IoT Accelerator Operating unit within Business Area Technologies and New Businesses and serves as an incubation zone within which potentially disruptive technologies are developed with the ambition of becoming a transformative and profitable future business in Ericsson.

Key Responsibilities and Deliverables :

· Business Development role where focus is to grow the enterprise (revenue) base with the existing CSPs. This includes educating our customers on our aaS platform, its benefits and unique selling points.
· Removing impediments and solving the CSPs key issues for onboarding on the IoT Accelerator Service. Offer advise and selling insights for the particular OEM or vertical
· Support Customer Units during sales process and provide secondary approval as delegate from BTEB
· Establish relation to key IoT stakeholders
· Prepare engagement plan, in agreement with the Customer Unit and manage engagement until finalized contract negotiation.
· Establish a true business partnership with CSP Enterprise departments and establish a win-win culture
· Own and drive the IoT Account Plan considering commercial, technical and operational needs of the CSP defining key engagement activities to remedy gaps and drive growth.
· Business planning & follow-up with stakeholders at CSP together with CUs
· Proactively identify and upsell additional services from the IoTA Platform, to further drive growth for the CSP and Ericsson
· Review operator sales pipeline and align timing of additional Ericsson services setups
· Introduction to other CSPs to facilitate the cooperation and creation of global enterprise offerings

Qualifications:

· Proven track record in relationship sales roles, Customer Success Management, Commercial management and Business Development at scale
· Proven skills in building and maintaining customer and partner relationship
· Proven experience in indirect sales methods and strategy.
· Solid understanding of critical industry pain points and key emerging technologies,
· Domain experience from IoT Platform business and operating model
· Understanding of Ericsson IoT portfolio, market positioning, and competitor profiles
· Outstanding teamwork, networking and collaboration skills
· Ideal candidate would be someone who is very well connected in Enterprise business in Indonesia

Why is Ericsson a great place to work?

Ericsson is the driving force behind the Networked Society where every person and every industry is empowered to reach their full potential. Mobility, broadband and the cloud are transforming the world, enabling industries and society to provide better services, capture new opportunities, improve businesses, increase efficiency, and create new user experiences.

Our services, software and infrastructure support every major telecom operator in the world. The transformation that this brings allows people, business, and society to fulfil their potential and build a more sustainable future.

With some 115,000 employees and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. 40 percent of the world’s mobile traffic is carried over Ericsson networks. And our SEK 100 billion investment in research and development over the last three years ensure that our solutions – and our customers – are at the forefront of innovation.

At Ericsson, we give our employees the freedom to think big. Your ideas and innovations can turn into achievements that impact society and change the world. Are you ready to be a change-maker? Learn what makes YOU + Ericsson a powerful combination. Join us today.

Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. Net sales in 2014 were SEK 228.0 billion (USD 33.1 billion). Ericsson is listed on NASDAQ OMX stock exchange in Stockholm and the NASDAQ in New York.

This position is located in Jakarta, Indonesia .

Follow us social media;

LinkedIn

Twitter

Facebook

YouTube

Please Note: We are only interested in applications from individuals and are not interested in any speculative calls or submissions from Recruitment Agencies.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: Indonesia (ID) || || WPI Jakarta || Consulting&SysInt

Req ID: 273000