Fibre Civils/On-Site Supervisor

Job description

Req ID: 141126

Ericsson Overview

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential every day. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

Role Details:

Job Title

On-Site Supervisor

Reports To

Fibre Operations Build Manager

Location

On-Site (dependent on work)

Role Purpose:

·  To supervise and line manage the civils/cabling/splicing gangs to ensure control and management of the 3rd party civils/cabling sub-contractors, on-site;
·  To meet OHS, construction, build quality, productivity and efficiency targets;
·  To manage any welfare requirements of the civils/cabling/splicing gangs;
·  To liaise with local authorities and residents as appropriate to ensure compliance with local requirements prior to and during any construction;
·  To ensure that the correct liaison with local authorities and residents has taken place and any local requirements are adhered to.
·  To attend any meetings as required, on-site or at the local authorities’ premises;
·  To provide technical expertise and be the single point of contact/escalation on all aspects of fibre build and construction; this includes all civils (including re-instatement), cabling and splicing/testing activities, plus production/completion of associated (as-built) documentation within agreed timescales;
·  To manage and track the build/construction team deliverables, ensuring compliance with OHS, contract obligations, and achievement of SLAs and KPIs;
·  To deliver the agreed monthly site audit documentation and implement any corrective action/continuous improvement plans;
·  To provide regular progress updates of individual jobs to the fibre services teams as required;
·  To be an on-call supervisor (scheduled as part of the agreed rota) to manage any fibre network maintenance call outs to satisfactory resolution. This includes providing regular reports and customer updates.
·  To Liaise with the ASP and agree a programme of work to meet customer deadlines

Key Accountabilities:

·  Manage Ericsson and third party sub-contract teams on-site to construct high quality FTTX and B2B fibre networks in the UK; including project/site induction, work schedules and ongoing project communication, such as tool box talks, stand down meetings and OHS requirements;
·  Ensure and assure safe systems of works are followed and adhered to for the entire duration of the work/project;
·  Provide real time point of escalation for field staff and the civils/cabling/splicing gangs to resolve any issues and problems in a timely and professional manner; Assist with clearing and resolving any issues on site;
·  Ensure that the gangs complete work safely and in a timely and professional manner to agreed timescales, project processes and procedures.
·  Setup and manage an effective quality control and “right first time” verification process for fibre build/construction by internal and third party teams;
·  Deliver network build/construction programme to agreed quality of service and financial targets;
·  Ensure all permit conditions are being met on site;
·  Keep accurate daily records of works planned and issues encountered;
·  Keep up-to-date on fibre services deployment and construction innovations in the UK to drive improvements in cost, quality, innovation, efficiency and deadlines.
·  To measure completed works with the sub-contractor & to authorise measure sheets.
·  To ensure all fibre installations meet the customer specifications when tested.

Skills and behaviours required

·  Detailed experience of UK fixed and cable operator network build guidelines and ways of working, including GPON, FTTX and HFC networks;
·  An in-depth knowledge of The New Roads and Street Works Act, 1991 (NRSWA), and its ancillary legislation and the various Codes of Practice;
·  Accreditation to NRWSA Supervisor level; Have a first aid qualification and ideally trained to Site Supervisor Safety Training Scheme (SSSTS) level;
·  An in-depth knowledge of HSG47 “Avoiding danger from underground services”, together with all OHS requirements and applicable laws;
·  Good network within the UK fibre services industry – both suppliers and customers;
·  Excellent understanding of fibre network architectures and network topologies;
·  Extensive experience of network build experience in the UK fibre services industry or civils industry;
·  Strong knowledge of available passive components applicable to FTTx networks and FTTx deployment technologies;
·  Extensive experience with civil engineering and telecoms deployment, including Detailed Design and As–Built Engineering;
·  Extensive experience conducting quality control of fibre engineering build/construction;
·  Experience of managing OSP civils operatives and cabling/splicing engineers;
·  Solid understanding of OSP network build key drivers affecting cost in OSP network roll outs;
·  Analytical and demonstrates ability to solve build/construction and/or operations related problems;
·  Profound understanding of customer challenges within fibre network domain;
·  Ability to work as part of an on-call rota, including night work as part of a 24x7 SLA;
·  Ability to gain confidence with the customer;
·  Demonstrates active listening skills with customers and internal teams;
·  Shows personal accountability and result oriented behaviour at all times;
·  Actively builds and maintains a wide contact network with customers, suppliers, Local Authorities/Councils, competitors and Ericsson colleagues;
·  Good knowledge of network build from exchange/head end to customer premises;
·  Good knowledge of CDM Regulations and up-to-date working knowledge of related legislation;
·  Good knowledge of private wayleave and customer consents;
·  Clear thinker with determination and energy, good planning abilities, well-organised and seeking perfection;
·  Excellent communication and interpersonal skills with a wide spectrum of personalities.
·  Knowledge of the catalogue of HAUC & NJUG published advice notes;
·  Knowledge of the various trench excavation methods, including but not limited to: manual digging, top-cutting, mechanical trenching, narrow trenching, mole-ploughing, directional-drilling;
·  Good knowledge of backfill & reinstatement materials & their associated HAUC approval status.
·  Good knowledge of the traffic management Code Of Practice
·  Good knowledge of TMA and permitting/noticing legislations
·  Honest & trustworthy – strength of character & personality to not entertain any corrupt or questionable work practices for personal gain.

*LI-CS1

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Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

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Primary country and city: United Kingdom (GB) || Surrey || Guildford || Consulting&SysInt