Broadcast Operator - EPG Scheduler

Job description

Job Description

Date: Oct 9, 2018

Ericsson India Global Services Pvt Ltd

Job Description: EPG Scheduler;

Location: NCR, India

Ericsson Overview

Ericsson is the driving force behind the Networked Society where every person and every industry is empowered to reach their full potential. Mobility, broadband and the cloud are transforming the world, enabling industries and society to provide better services, capture new opportunities, improve businesses, increase efficiency, and create new user experiences.

Our services, software and infrastructure support every major telecom operator and broadcaster in the world. The transformation that this brings allows people, business and society to fulfill their potential and create a more sustainable future.

Ericsson's Broadcast Media Services (EBMS) is a world-leading media management company providing technology and creative solutions that help channels, broadcasters, content rights holders and brand owners reach and engage with their audiences in traditional and new ways.

In the rapidly changing media landscape consumers are exerting greater control over the content they watch and how they choose to engage. EBMS is finding innovative ways to enable companies to unlock new revenue streams and build audience share on multiple platforms including traditional TV channels and on demand services.

At Ericsson, we give our employees a stimulating work experience, continuous learning & growth opportunities and the freedom to think big. Your ideas and innovations can turn into achievements that impact society and change the world. Are you ready to be a change-maker? Learn what makes YOU + Ericsson a powerful combination. Join us today.

Job Purpose

The person in this role will be responsible for entering programme schedules and rich metadata on to a database of schedules and programmes which serves electronic media, websites, and the press, for both TV and radio. Maintaining accurate channel schedules and handling late changes quickly and accurately. Handling other data entry tasks as required, such as VoD-indicators, rights management, audio-video information, adding linear links and rich metadata.

Reporting Lines and Key Relationships

Reports to the Production Manager. Liaisons with stakeholders, broadcasters, third party suppliers and other departments within Ericsson

Key Accountabilities

·  Sourcing channel information from broadcasters, agencies, or websites for use on digital platforms, Electronic Programme Guides, etc.
·  Build rich metadata for programmes and assets, including, but not limited to, extended credits, awards, programme ratings, audio-video, URL-links, and access information.
·  Evaluating channel and programme information and checking relevant details with the supplier or authoritative alternative sources.
·  Entering channel schedules on to a database in accordance with client-specific requirements within the required deadlines.
·  Ensuring that all changes are promptly reflected in schedules and the database.
·  Assuming responsibility for tasks during the absence of colleagues.
·  Liaising effectively with broadcasters and handling client enquiries politely and efficiently.
·  Weekend and out-of-hours work may be required to meet deadlines, especially during the two months prior to Christmas.
·  Planning workloads to accommodate (one's own) multiple rolling deadlines and workflows.
·  Paying due attention to detail and accuracy, for example in validating.
·  Liaising regularly with other team members to ensure all work is covered.
·  Working effectively in a team.

Skills - Experience & Knowledge

·  Meticulous attention to detail.
·  Ability to process large amounts of data while maintaining absolute accuracy.
·  Ability to generate self-motivation and enthusiasm during phases of monotony.
·  Excellent spoken and written English.
·  Ability to meet deadlines.
·  Good general knowledge.
·  Being a good team player and an effective communicator.
·  Efficient and accurate problem resolution skills.
·  Excellent customer relations skills.
·  Good organisational skills.
·  Flexible and cooperative approach to work.
·  IT literacy, including the ability to master Ericsson's bespoke (TeleView) database.
·  Previous experience of database work welcome.

Desirable Skills

·  A typing speed of 35-40 wpm
·  Must have knowledge and experience of using on-demand services
·  Good knowledge of TV and radio/media industry is desirable
·  Basic/Good knowledge of any of the below EUROPEAN languages desirable, e.g.:
·  German, French, Italian, Spanish, Portuguese, Turkish
·  Danish, Swedish, Norwegian, Finnish, Dutch, Russian
·  Polish, Czech, Serbian/Croatian, Hungarian, Arabic
·  Any special knowledge, for instance sports and cinema is desirable

Competencies

The following competencies (behaviours and characteristics) have been identified as key to success in the job. Successful candidates are expected to demonstrate these competencies.

·  Attention to Detail - able to visually and accurately input the required data, repetitively, systematically without errors. Borderline OCD welcome.

·  Communication: The ability to get one's message understood clearly by adopting a range of styles, tools, and techniques appropriate to the audience and the nature of the information.

·  Planning and Organising: Establishes an efficient and appropriate course of action for self and others. Prioritises and plans activities taking into account all the relevant issues and factors such as deadlines, attention to detail, quality, staffing, and resource requirements.

·  Teamwork and Co-operation: Works co-operatively with others, to be part of a team, works together as opposed to working separately or competitively. Acts as a mentor to all team and extended team members and assists peers when required.

·  Flexibility: Adapts and works effectively with a variety of situations, individuals, or groups. Is able to understand and appreciate different and opposing perspectives on an issue, to adapt an approach as the requirements of a situation change, and to change or easily accept changes in one's own organisation or job requirements.

·  Managing Relationships: Able to build, maintain and nurture effective working relationships with a range of people. Aligns with the managements overall goals and vision.

·  Adherence: To the organizations policies, rules and regulations, code of conduct, as well as its values and principles.

·  Resilience: Can maintain personal effectiveness by managing own emotions in the face of pressure, setbacks, or when dealing with provocative situations. Can demonstrate an approach to work that is characterised by commitment, motivation, and energy.

·  Initiative: Demonstrates a preference for taking action and additional responsibility when the need arises. Does more than is required or expected in the job, to improve or enhance job results or avoid problems.

·  Attitude: Displays ambition, a can-do/positive and enthusiastic approach towards their work, as well as strives to be a role model for his/her team members. Takes feedback positively and is eager to learn and grow with the team and organization.

(A job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved).

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: India (IN) || || Gurgaon || Consulting&SysInt; IT; ProdMgt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log

Req ID: 243674