RESERVATIONS SALES REPRESENTATIVE HOME BASED

Job description

Enterprise Rent-A-Car is one of the UK's largest car and van rental companies. With over 400 branches across the UK and Ireland and almost 60,000 vehicles, we are recognised as leaders in the replacement vehicle, corporate and leisure hire industries.

As part of a global business with an annual turnover of over $15 billion we’re recognised and accredited for our commitment to customer service. But for us, great service begins with great employees.

As we continue to grow our UK and Ireland operations we’re currently seeking home based Reservations Sales Representatives to help manage a sustained increase in business. So if you believe in going the extra mile to keep the customer happy then this may be the opportunity for you.

The successful candidates will be enthusiastic and self motivated. You will also be able to show us you have got what it takes to deal with customer reservations every day and offer the right solutions every time.

As a business that believes in employee development and career progression there are a range of future career opportunities available to the right candidates. In fact, such is our commitment to our employees we have been in the Top 50 Where Women Want To Work for nine consecutive years and have won many other accolades including TARGETjobs UK Graduate Employer of the Year in 2013.

As you would expect of a hugely successful global company there are a host of great benefits too, including life assurance, employee referral bonuses and more.

This position is an entry-level opportunity within our business.

Responsibilities:

General Summary:

• Achieves maximum sales profitability, growth by effectively selling the company’s products and/or related services

Core Functions:

• Promotes/sells/secures orders from existing and prospective customers through a relationship/consultative-based approach




• Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.




• Inbound sales calls only

Responsibilities:

• Reviewing your own sales performance, aiming to exceed sales expectations;




• Overcoming any objections with a view to getting the customer to make the reservation.




• Listening to customer requirements and presenting appropriately to make a sale




• Relationship building by maintaining exceptional customer service standards




• Advising on forthcoming product developments and discussing special promotions; researching the market and related products;




• Maintaining and developing relationships with existing customers via telephone calls




• Attending team meetings/sales clinics and sharing best practice with colleagues.




• Communicating company values to our customers

Qualifications:

The personal skills that is required for the job:

• Having a friendly and engaging personality.




• Target driven




• Proven sales ability




• Excellent communication




• Comfortable working with members of the public.




• Should have a confident manner.




• Must be helpful and polite.




• Able to work as part of a sales team.




• Ability to work independently & be self-motivated

Key (minimum) requirements

• Flexible working with min 20% weekend work (operating hours 07:00-00:00 mon-sun 365 days a year)




• Working on rule and two preference based schedule

• Must be able to provide a suitable home-office environment which is free from excessive noise and any distractions




• Strong PC skills and technical aptitude




• A Windows Desktop / Laptop PC (Due to compatibility issues be advised that Apple technology is unfortunately not suitable)




• 1 GHz processor




• 2 GB of RAM for Windows XP or Windows 7/8




• 80 GB Hard Drive with 12 GB free space




• Windows XP SP3 or Windows 7 Operating System (Windows Vista is unfortunately not supported)




• Internet Explorer 7.0 Internet Browser or higher




• Current Anti-Virus / Spyware protection software must be installed at all times




• Internet access provided by a cable or DSL provider




• Use of Wireless and Wi-Fi air cards for business use is prohibited




• Minimum upload speed of 1000 kbps (1.0 mbps) and Minimum download speed of 3000 kbps (3.0 mbps)

PLEASE BE ADVISED THAT THIS WORK-FROM-HOME OPPORTUNITY REQUIRES SUCCESSFUL APPLICANTS TO UTILIZE THEIR OWN HARDWARE / SOFTWARE INCLUDING THE USE OF YOUR OWN TELEPHONE LANDLINE (Be advised you will be using this to access our telephone system and therefore will not see any charges)