Sales Support Assistant

Job description

ENGIE is a leading energy and services company focused on three key activities: production and supply of energy, services and regeneration. Our 17,000 employees combine these capabilities for the benefit of individuals, businesses and communities throughout the UK & Ireland.

We enable customers to embrace a lower carbon, more efficient and increasingly digital world. Our customers benefit from our energy efficient and smart building solutions, the provision of effective and innovative services, the transformation of neighbourhoods through regeneration projects, and the supply of reliable, flexible and renewable energy.

ENGIE improves lives through better living and working environments. We help to balance performance with responsibility, enabling progress in a harmonious way.

Globally, the ENGIE Group employs 160,000 people worldwide and achieved revenues of €60.6 billion in 2018.

ENGIE are recruiting for a Sales Support Assistant to be based at Whitehall Road, Leeds, LS12 1BE. This is a fixed term contract for 8 months , working full-time, 37 hours per week. On offer is a competitive salary and benefits package. 

The dynamic and fast paced team are responsible for mainly business to business sales of Gas and Electricity. This role is working along side the Sales Account Managers covering all administrative elements of the sales process (pre and post sales). 

This role is key in facilitating the efficient functioning of the Enterprise Sales team. The role demands a quick and accurate turn-around of information, data and documentation, wide variety of responsibility and changing priorities.

Key Accountabilities

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Be able to self organise and prioritise high levels of daily workflow with minimal supervision

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Manage multiple email inboxes with high levels of efficiency

· 
Set-up gas and electricity quotes within tight deadlines and to high levels of accuracy

· 
Create and validate gas and electricity quote documentation

· 
Take responsibility for quote calculation and send quotes to brokers and customers on behalf of the account managers 

· 
Ability to structure quotes in accordance with set guidelines

· 
Occasionally take responsibility for booking and locking in contracts

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Maintaining, via phone and email, excellent working relationships with account managers, direct sales staff, brokers and customers

· 
Update relevant systems with contract and contact details

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Provide other ad-hoc support as and when required with internal and external queries and projects

· 
Adherence to internal process and risk frameworks

· 
Take ownership of process improvements and to work towards taking responsibility for an individual process

· 
To assist in the testing and training of new systems and tool

Knowledge and skills:

·  Be able to demonstrate good numeric and IT skills
·  Have a positive and flexible approach to work
·  Good verbal reasoning
·  Ability to adapt to new systems and processes
·  Ability to efficiently manage own workload
·  Time management skills
·  Have a minimum education level of A-levels or equivalent
·  It is essential to be a good team player with excellent customer service, communication and organisational skills.

For more information about ENGIE, please visit:

http://www.engie.com/en/candidates-area/

For this role, you must have evidence of the right to work in the UK. There is no re-location package with this job role. ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

The ENGIE Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers.

Additional Information
·  Posting Date: Jan 14, 2020