Office Services Assistant (17.5 Hrs) Jack Martin Way, Dundee

Job description

ENGIE are recruiting for a 
Office Services Assistant  to be based at  4 Jack Martin Way, Claverhouse Industrial Park, East Dundee DD4 9FF . This is a permanent part time role.  On offer is a salary of £6,934.2 per annum. 

Shifts requiring cover will be 17.5 hours per week  Monday - Wednesday between the hours of 9 am and 5 pm, flexibility is required

General Overview:


Engie has an opportunity for an Office Services Assistant to work as part of the DWP contract. As a key member of the team you will be required to be an ambassador for Engie. You will ensure you have the relevant information and flexibility to provide a service to the customer, accommodating any local requirements or specific requests for our contractual services.  Reporting to the Area Manager you will be expected to complete a diverse range of clerical and administrative tasks including post opening, post despatch and stationery deliveries.

All applicants must be able to be vetted before appointment. This is part of the recruitment process.

To be successful in this role you must provide the following:

·  Minimum of 3 year history of employment (including information which can be verified for any gaps) If you do not have 3 years previous employment, a professional reference must be provided (obtained from a Medical Practitioner, Officer of the Armed Forces, Teacher, Lecturer, Lawyer, Bank Manager, Civil Servant etc)
·  Proof of identity & eligibility to work in the UK which must include Photographic I.D - Passport or Driving License. - Passport and all relevant work permits - NI Number information / proof and FULL Birth certificate (not the short version)
·  If no legal photographic documentation is owned then a passport photo which has been signed and verified by any of the above professionals will be required. This needs to show their title, signature and contact details.
·  3 proofs of address from within the last 3 months (i.e. Driving License, council tax bill, bank statement, utilities bills).
·  Any required qualifications or driving licence if required for the role.

Main Responsibilities/Duties Includes

·  On site point of contact with DWP employees, sub-contractors, regional management and service centres.
·  On site ‘face to face’ contact for Engie and DWP staff to communicate any issues and queries.
·  To provide a flexible service and any ad-hoc duties as agreed with the Area Manager.
·  Attend regular briefings, general communications, health and safety and training.
·  Actively demonstrate the company values of Drive, Cohesion, Commitment and Daring.
·  Show clear understanding of Service Level Agreements and your responsibilities.
·  Ensure receipt/delivery/despatch of all DWP post.
·  Promote excellent customer service.
·  Collation, inputting and despatch of management information statistics via the appropriate Engie systems.
·  Ensure understanding of current environmental procedures and compliance with company and customer health and safety policies.
·  Adhere to the Company Dress Code
For more information about ENGIE please visit:http://www.engie.com/en/candidates-area/

Qualifications/Required Experience/Personal Qualities

·  Experience in providing high levels of customer facing support.
·  Basic computer literacy or willing to train as required.
·  Abide by and promote good Health and Safety practices in the workplace.
·  Ability to lift up to 15kg – manual handling training will be provided.
·  Highly motivated with a ‘can do’ attitude capable of multi-tasking within a team environment.
·  Ability to work with initiative to prioritise and handle a varied workload with attention to detail.
·  Good communication skills at all levels within the business.
·  Good basic reading, writing and numeracy skills.

For this role you must have evidence of right to work in the UK. There is no re-location package with this job role. ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

This job advert is supported by the ENGIE Resourcing Team. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers.