General Operative - Stafford Park,Telford.

Job description

ENGIE are recruiting for a 9 General Operatives on a 3 Month Fixed Term to be based at Unit E,Stafford Park 12,Telford,TF3 3BJ. These are temporary  part time role working 21 hours per week, Monday to Friday, between 6 am to 10 pm. On offer is a salary of £8,550.36 dependent upon skills and experience.

General Overview:

The role of the General Operatives is to provide a high quality level service according to contractual service level requirements. Correctly and efficiently recording information relating to specified mail items utilising a number of different valuable recording systems.Reports to Team Manager.

Main Responsibilities/Duties Include:
Effective and professional data entry:

·  Effective and professional data entry:
·  Identifying suspected fraudulent items utilising technology provided and processing as per requirements for each unique business unit
·  Producing banking documentation as per each unique business unit
·  Identify items for repatriation as per each unique set of business unit rules
·  Preparation and secure despatch of manifests and originals as per each unique business unit requirements
·  Reconciliation of banking and manifest documentation
·  Achieve required quality and productivity for all tasks
·  Record all production statistics as required Effective and professional mail handling:

·  Ensure mail trays are logged onto system at point of receipt and tray ID’s generated
·  Check mail trays for exempt from opening items
·  Ensuring mail flows through to high speed opening, x-ray or scanning prep areas smoothly and efficiently as per the production plan.
·  Ensure envelopes are opened on the high speed equipment in rotation as per the plan and that all tray id’s are updated on the system
·  Ensure all trays ready to be fully opened and sorted are assigned to the correct desk and operator
·  Effectively and efficiently sort the mail by utilising the technology on the sort desks
·  Ensure no cross contamination of envelopes occurs at any stage of the mail handling process
·  Accurately preparing mail into batches for scanning 
·  Ensure correct envelope and document separators are used where mail is being prepared for scanning
·  Ensure correct exempt lists are referred to for the Business Unit mail being handled
·  Utilise technology during sort process to record live production information
·  Ensure sort desk is cleared down prior to commencing opening of another sites mail within set time and that all polylopes are sealed prior to the mail leaving the desk 
·  Ensure valuables are secure during the sort process and identifiable at all times
·  Achieve required quality and productivity for all tasks
Effective and professional scanning:

·  Ensuring high priority batches are scanned first
·  Ensure correct information is selected on the scanning software prior to scanning a batch for the multiple business units documents being scanned within the scanning area
·  Scanning documentation using a number of different high and mid volume production scanners utilising the correct scanner for the business unit and type of batch required to be scanned
·  Ensuring that no cross contamination of envelope documentation occurs during the scanning process
·  Ensure that batch headers are correctly updated with the relevant information
·  Ensure that rescan requests are processed within SLA
·  Achieve required quality and productivity for all tasks
·  Ensure any good housekeeping tasks are undertaken on the scanners or within the scanning room at the start and end of each shift
·  Record all production statistics as required
·  Ensure the documentation once scanned is sent to the next relevant area within the unit
·  Undertake any archiving tasks as required.
Other Responsibilities:

·  Report any areas of concern to the Team Leader
·  Comply with all processes and procedures to support multi skilled training
·  Attend regular staff briefings to include general communications, Health and Safety, training
·  Promote a safe and healthy working environment in accordance with current legislation and both Company and customer policy
·  Ensure Company standards for environmental management systems and procedures are applied
·  Undertake any other duties and ad hoc tasks that may reasonably be expected by the Team Leader
·  Actively demonstrate the company values of “Drive, Commitment, Daring and Cohesion” in all actions and behaviours
·  Adhere to the Company dress code For more information about ENGIE please visit:http://www.engie.com/en/candidates-area/

Qualifications or Required Experience: 

·  Flexible approach and ability to work as part of a team in a multi skilled mail processing centre environment
·  Demonstrating a flexible attitude by undertaking any ad hoc tasks considered reasonable by the Team Leader 
·  Ability to focus within a busy production environment and pay good attention to detail
·  PC literate with good knowledge of Microsoft Applications (Word, Excel, Access)
·  Previous experience of data entry with a typing speed equivalent to a minimum of 45-50 w.p.m.
·  Good numeracy skills
·  Good reading and writing skills
·  Abide by and promote good Health and Safety practices in the workplace
·  Highly motivated and capable of multi-tasking, coupled with a team player attitude
·  Able to work on own initiative and with minimum supervision, as and when required
·  Courteous, helpful and ‘can do’ attitude
·  Ability to communicate well at all levels.
·  Reasonable flexibility to meet business needs
Previous Applicants Need Not Apply

For this role you must have evidence of right to work in the UK. There is no re-location package with this job role. ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

This job advert is supported by the ENGIE Resourcing Team. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers.