Administration Assistant (20hours) – Qwest, Cheshire

Job description

Qwest are recruiting for an Administration Assistant to be based in Meridian House, Road One, Winsford, CW7 3QG

This is a part time role working 20 hours per week, Monday to Friday 1.00pm to 5.00pm and on offer will be a salary of £8,914 per annum.  This role will report into the Senior Administration Officer.

Qwest is committed to leading our sector in sustainability. Our employees have a collective responsibility to work in a sustainable and efficient manner helping to minimise our impact on the environment whilst contributing benefits for our clients, colleagues and the community

The main duties and responsibilities are:

·  To provide a reception service, advice and services to customers and tenants on behalf of Cheshire West and Chester Council. 
·  Be flexible, good at problem solving and willing to undertake operational tasks
·  To be confident to deal with general queries and complaints.
·  Monitor and maintain administrative systems and ensure that all records are maintained in a secure and accurate manner.
·  To build excellent working relationships with Cheshire West and Chester Council staff, tenants and partners
·  Ensure that the physical working environment is safe and secure
·  Deal with difficult customers, complaints and queries in respect of Cheshire West and Chester services
·  Receipt and safekeeping of confidential and sensitive information, post and parcels
·  Act as a mentor/coach and deliver training to team members to enable them to cover for sickness and holidays

For more information about ENGIE please visit:http://www.engie.com/en/candidates-area/

Qualifications and experience required:

·  Customer Service experience
·  Experience using Microsoft applications including Excel & Word

To be successful in this role you must provide the following:

Minimum of 3 year history of employment (including information which can be verified for any gaps)

If you do not have 3 years previous employment, a professional reference must be provided (obtained from a Medical Practitioner, Officer of the Armed Forces, Teacher, Lecturer, Lawyer, Bank Manager, Civil Servant etc)
Proof of identity & eligibility to work in the UK which must include Photographic I.D - Passport or Driving Licence. 
Passport and all relevant work permits
or NI Number information / proof and full Birth certificate

If no legal photographic documentation is owned then a passport photo which has been signed and verified by any of the above professionals will be required. This needs to show their title, signature and contact details.

2 proofs of address from within the last 3 months (i.e. council tax bill, bank statement, utilities bills).

Any required qualifications or driving licence if required for the role.

For this role you must have evidence of right to work in the UK. There is no re-location package with this job role. ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

This job advert is supported by the ENGIE Resourcing Team. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers.