HR Administrator

Job description

Responsibilities

E.ON is a global provider of specialised energy solutions. We’re also an important trader in global commodities, working hard to make the best deals possible for our worldwide business and, ultimately, our customers.

Join us as an HR Administrator, and you’ll get fantastic exposure to our HR and Shared Services team in what is a very busy role.

 

We have around 80 to 100 new people joining us each month and it will be down to you to help us look after around 20 of these people from an administrative point of view. You’ll make sure that each new joiner’s contract is followed through, that they’re paid the right amount, that they’re kept up to date with any T&C changes and that any specific contractual arrangements are confirmed. Put simply, you’ll be on hand to support new joiners with all sorts of queries, primarily over the phone and via email. You’ll be their trusted advisor.

 

Your role will also involve handling the administration side of things when people leave us, making sure all payments have been made, for example. Across everything you do, you’ll work to deliver our agreed service levels by putting your customers first. You’ll also support the delivery of continuous improvement by suggesting new ways for us to make improvements and achieve efficiencies.

 

Your specific responsibilities will include producing all relevant correspondence across the employee lifecycle, helping us to embed a customer-centric culture in HR and taking ownership of customer queries through to resolution. If you need to escalate an issue, you’ll then follow-up to make sure everything has been resolved. We’ll be relying on you to keep up to speed with our company policies, collective agreements and employment legislation, updating our HR systems if you need to. You can also expect to investigate and resolve more complex HR admin queries, and to represent the team on key projects to make sure that any possible HR impacts are fully considered.

 

You’re going to be part of a very supportive team of 30 so potentially this could be your first step into HR. If you have a genuine interest in this field, it’s your enthusiasm, great customer service skills and responsive approach to handling queries that will really count. Show us you have all of that along with a real desire to learn and progress, and not only will you thrive in this role, you could also open up plenty of new opportunities within HR and Shared Services here.

Desired profile

Qualifications

Essential skills:

· 
A customer-centric approach and a commitment to offering the highest levels of service.

· 
The ability to create accurate correspondence in line with agreed timescales as well as quality and compliance standards.

· 
Excellent team working, relationship building and communication skills.

· 
Plenty of initiative, especially when it comes to keeping abreast of relevant policies and legislation, and spotting opportunities to drive improvements.

· 
Good IT skills.

·  The ability to follow standard operating procedures as well as data protection and audit guidelines to minimise business risk.

 

Desirable skills:

· 
Experience of working within a Shared Service centre.

· 
A working knowledge of HR databases, preferably SAP and EIC.

· 
A Criminal Record Bureau check might be required.

A bit about us

 

Millions of people get their gas and electricity from us at home and at work. That makes E.ON one of the UK’s top energy companies. With our industry evolving faster than ever, we need to ensure we’re leading the change. And it’s our people who are making it happen. We’re a team that works together to come up with bright ideas. That means we’re always looking at new and better ways of making energy, including renewables like wind farms, biomass and marine. And, we’re always finding new ways to help customers use less energy and keep their bills down.

We know your time is valuable, so check you’ve got the skills, experience and qualifications we’ve specified above. You’ll need to tell us how you meet these requirements in your application.

 

The role is to be based at Oakstead Court, Little Oak Drive Annesley, Nottinghamshire NG15 0DR

There are multiple vacancies for this role.

This role may require a CRB check and a Financial Screening.

For more information on reasonable adjustments please click here .

At a glance

Reference no:39814Contract term:PermanentWorking hours:Full timeClosing date:25.04.2016Salary:£19,176 to £24,098

Get in touch

If you have any questions please contact ************@*******.**
Apply online

E.ON is committed to equal opportunities and actively promotes diversity, equality and flexibility.

E.ON

E.ON is an international privately-owned energy supplier. In the 2014 financial year, our staff comprising in excess of more than 58,000 employees based in many countries in Europe as well as in Russia and North America generated sales of around EUR 112 billion. We have an ambitious objective: We want to be the preferred partner for high-value energy offerings for customers.

E.ON UK

E.ON provides electricity and gas to five million homes and businesses here in the UK. It’s incredibly complex work. It takes the talents of 12,000 people to do what we do. Yet our vision is a simple one. We want to be the trusted energy partner for our customers. We’re doing that by making energy cleaner and simpler to understand. We’re also doing it by being genuinely helpful people and treating our customers fairly.

At a glance

Reference no:39814Contract term:PermanentWorking hours:Full timeClosing date:25.04.2016Salary:£19,176 to £24,098

Get in touch:

If you have any questions please contact ************@*******.**
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