Offers “Dxc Technology”

Expires soon Dxc Technology

Telecom Technician

  • USA
  • IT development

Job description


·  Job Description:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology .

Summary

Coordinates the installation of and develops, verifies, validates, and deploys voice/data telecommunication solutions.

Essential Job Functions

·  Installs complex voice and video telecommunications equipment and peripheral devices. Oversees site preparation activities including conduit, power, and signal cable runs.
·  Analyzes, tests and repairs voice mail network alarms, file systems, disk drives and networking for multiple network designs, software versions and hardware platforms.
·  Integrates, installs, and tests complex telecommunications systems in accordance with applicable standards.
·  Provides technical support for a wide variety of telecommunication systems to meet business needs.
·  Maintain modems for remotes and wide area linkages to meet business needs.
·  Performs complex hardware and software configuration and setup of voice and video components.
·  Documents problems and/or other matters of significance, customer configurations, change requests, and other topics to ensure appropriate response.
·  Assists support personnel in investigating and resolving complex customer telecommunication network matters of significance.
·  May provide leadership and work guidance to less experienced personnel.

Basic Qualifications

·  High school diploma or G.E.D.
·  4+ years of experience in Avaya Communication Manager (8700 – G450 Servers).
·  Experience working with Avaya Site Administration (ASA).
·  Experience working IP Telephony (VOIP) Modular Messaging, Intuity Audix Voicemail Systems.
·  Experience with Design and installation of voice and messaging.
·  Experience withSoftphone (Agent & Avaya One-X Communicator).
·  Will also be performing MAC (Moves, Adds, and Changes),Upgrading, clearing of troubles and retiring alarms.
·  Ability to initiate trouble tickets with/and work with outside vendors.

Other Qualifications

·  Good analytical and problem-solving skills to find and correct errors in the telecommunication networks
·  Interpersonal skills to interact with customers and team members
·  Basic leadership skills to coordinate projects and provide assistance to less experienced personnel
·  Good communication skills
·  Ability to work independently and in a team environment

Work Environment

·  Office environment
·  May require shift work
·  May require on-call work

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