System Administrator-Unix/Linux
Internship Adelaide (City of Adelaide)
Job description
· Job Description:
DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company's technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognised among the best corporate citizens globally. For more information, visitwww.dxc.technology
Based in Adelaides eastern suburbs, an exciting opportunity now exists in the Adelaide based Midrange Server Management team. You will be responsible for the support and administration across a variety of Midrange Server based platforms. In addition, you will undertake general Incident Management and administration, monitoring and responding to alerts and regular scheduled hardware and OS changes. Working as part of a team, providing on-going remote support activities for Client’s in line with Service Level Agreements & Customer Orders.
Key Responsibilities:
· Respond to break/fix incident, problem, change, SRs within SLAs
· Manage workload and ensure assignments are completed on time and within target completion dates
· Keep clients informed at all times as to progress of assigned tasks and setting realistic expectations with regards to completion dates and status updates in a professional, concise and informative manner
· Demonstrate ownership and interest in goals by identification, escalation and resolution of issues appropriately
· Works with minimal direction from the technical lead to accomplish assigned tasks
· Keeping up to date with new & emerging technologies
To be considered for this role, you must possess the following skills & experience:
· 5+ years Senior level Unix Administration experience is essential
· A mix of RedHat Linux, Tru64, AIX, Oracle Solaris and HP-UX experience
· Certification in RedHat Linux is highly desirable, but not a prerequisite
· Extensive experience in a large (500+ server) enterprise or corporate environment
· Demonstrable skills and experience in the installation, configuration and remote support of Midrange Servers
· Experience working in large complex Enterprise environments
· Experience in HW technologies – enclosures/blades/servers
· Solid grounding in ITIL best practice
· Proven experience in day to day service delivery and project activities
· Ability to resolve issues & handle conflicting priorities in a dynamic environment
· Strong communication skills, the ability to interact well in client environment and service excellence
· A positive attitude, a passion for IT and a mindset that can adapt easily to change
· Ability to multitask and prioritize current and incoming workload
· Good problem identification and resolution skills
· Good change management process and compliance experience
· Excellent written and verbal communication skills and personal presentation
· Ability to multitask and prioritize current and incoming workload
Desirable:
· Understanding of ITIL framework
Common requirements
· Work location - Adelaide
· Australian citizenship holder
· Hold appropriate security clearance, if not, must be willing to apply for clearance
· Willing to work after hours as dictate by business/client and doing on call as per roster
· ‘Can do’ attitude
· Team player
· Work well under pressure
· Good verbal and written communication
· Excellent customer service skill
· Quick learner
· Ability to adapt quickly
· Good at multi-tasking
If you are a self-starter with a strong customer focus and a results oriented approach complimented by your strong verbal and written communication skills, we would like to hear from you.
Due to Federal Government client requirements, it is mandatory that applicants are Australian Citizens and be eligible to gain a Baseline Security Clearance which requires working and living history up to 10 years.
Trust, Transform & Thrive with a company whose mission is to leading clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies