Staff Internal Auditor

Job description

·  Job Description:

Looking for a highly motivated, hardworking and enthusiastic individual to conduct internal audits of the Quality Assurance and Contract Compliance Program for the Wisconsin MMIS Contract.

Quality Assurance is the optimization of a company’s performance through continuous process improvement:
• It aligns to the organizational strategy, driven by the needs of Customers & Teams
• It promotes business effectiveness and efficiency

• It is an end to end view using tools and methodologies

This position will assist with completing highly visible audits with significant business impact.  He/she employs excellent audit techniques, including proper scoping, testing, report writing and stakeholder management.

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit http://www.dxc.technology/ .                                                                                                                                                                                                                                                     

Key Responsibilities:

·  Performs audit and assessment of business quality systems, policies and practices to ensure compliance with internal, industry, and client quality standards and requirements for a portion of a customer segment or business area.
·  Executes audit plan using standard audit processes and phases to validate quality requirements; enters and tracks audit results in the appropriate tool.
·  Reviews audit and assessment results to identify trends and issues, perform root-cause analysis, develop recommendations for resolution and track effectiveness of remedies.
·  Communicates reports and results to audit leader; proposes changes to business processes and policies to improve quality and minimize risk of failures.
·  Investigates and identifies root causes of process performance drivers.
·  Provides the appropriate level of mentoring to create ‘buy in’ from key stakeholders.
·  Acts as a change agent to ensure that Quality Assurance methodologies are being supported and sustained within the organization.
·  Develop detailed work plans, estimates, and status reports.
·  Serve as an internal consultant, counseling the businesses regarding implementation of quality improvement strategies, measurement, and training.
·  Leads or participates in large, cross-division functional teams or projects that affect the organization’s long-term goals and objectives.
·  Provides mentoring and guidance to increase internal skill levels.
·  Conducts other duties as assigned.

Education and Experience:

·  At least 2 years of experience in an audit, quality assurance or process improvement role
·  Bachelor’s degree or equivalent experience
·  Audit, Lean Six Sigma certifications or other training preferred
·  Healthcare or insurance industry experience is preferred.

Knowledge and Skills:

• Experience with various process improvement disciplines and relevant tools/techniques
• Strong focus on customer service

• Strong business acumen
• Ability to achieve innovative solutions.
• Ability to exercise independent judgment in deploying appropriate criteria, methods and techniques required to achieve measureable objectives
• Demonstrated analytical ability
• Excellent project management and organizational skills
• Excellent verbal and written communication skills
• Proven ability to influence cross-functionally
• Ability to manage timelines and balance multiple deadlines