SAP Basis Engineer

Job description

·  Job Description:

Profile:

·  Candidates must have at least a Bachelor's/College Degree in Computer Science/Engineering or equivalent
·  At least 5 years of solid hands-on experience in SAP Basis administration, installation and upgrades
·  At least 3 large scale full SAP implementation experience
·  Knowledgeable in Operating System and Database administration
·  SAP certification and/or infrastructure know-how an advantage but not required
·  Strong analytical and problem-solving skills
·  Excellent oral and written communication skills
·  Flexible work schedule (on-call, night shift included)

Responsibilities:

·  Strong knowledge and experience on the following activities:
·  SAP
·  Basic system administration such as configurations, spool, RFC, background processing, etc.
·  License management
·  Client management
·  System monitoring
·  Performance/workload analysis
·  System traces
·  User administration including authorizations and security
·  Transport management
·  Fresh installation
·  Version upgrade
·  Kernel upgrade
·  Support package administration
·  Client copy
·  Homogeneous (/heterogeneous) migration
·  Operating System/Database
·  Basic database administration such as backup, space administration, healthchecks, etc.
·  Database installation and upgrade
·  Database patch installation and upgrade
·  General operating system administration such as file navigation, monitoring, etc.
·  Ability to troubleshoot, analyse and resolve incidents and service requests including coordination with  various groups
·  Ability to implement and execute change requests completely and accurately as aligned
·  Ability to provide RCAs for service improvements, error documentation, workaround and resolution plans
·  Additional skills/competencies as required by the account
·  Serves as the escalation of SAP Basis RST support
·  Able to lead and co-train other SAP Basis RST and non-SAP Basis resources
·  Provides comprehensive and quality support for all technical, process-related and escalation activities

      [For All Staff]

·  Being responsive to clients whilst following the principles and procedures of the Integrated Management System
·  Identify, analyze problems and suggest improvements identified in their own area of responsibility and implementing those with a recognized business benefit

            [For Managers and Supervisors (on top of what’s given above)]

·  Ensure that all of their staff understand the policies in the Integrated Management System and how it is implemented and maintained
·  Maintain up-to-date documents such as procedures, work instructions, plans and manuals

Core Competency:

·  SAP:  Netweaver (including EP, XI/PI, BW, BI), Solution Manager, HANA
·  Database: Oracle, MSSQL, MaxDB, DB2, Sybase
·  Operating System: Windows, HP-UX, Linux, AIX, Solaris
·  Infrastructure: Hardware, Network (Cloud included)