Learning and Development Training Co-Ordinator

Job description

·  Job Description:

About DXC Technology

DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.  The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.com

Role Summary:

Based on the Client site reporting to the L&D Category Manager located in the North West. The purpose of this role is to manage the coordination of training activities for Leonardo MW using the relevant Learning Management System (LMS) in place. Being the main point of contact for any training activity related questions or supplier for Leonardo MW employees on-site.

Key Accountabilities and Responsibilities:

Creation and Maintenance of Schedules

·  Manage the creation and updating of annual training plans for all function across the site, meeting with training plan owners and heads of business to update when needed
·  Create and maintain course scheduling
·  Work with other Training Coordinators & Category Team on shared site and functional courses

Course Booking and Delegate Management

·  Coordinate the end to end course booking process using the LMS
·  Advising management and staff regarding training authorisation, booking, training records and evaluation processes
·  Fully support training coordination/delegate management for the provision of local and or internally delivered training activities
·  Working closely with external suppliers and managing the processing of their course invoices
·  Proactively promote and advertise available training to employees and provide necessary information about sessions across the whole site

Reporting & Evaluation

·  To provide agreed standard reports
·  To produce ad hoc reports using data available in LMS and/or other sources
·  Administer evaluation process
·  Compile evaluation responses and issue to Learning and Development stakeholders across the UK
·  Chase up survey non-responses and manage escalation process

Training Records

·  To ensure that training records are kept up to date through agreed processes and by promoting best practice.
·  To compile and report on records as required by audit

General Learning Support

·  To support the coordination of local training activities including preparation of course materials, updating promotional or web based information, local room bookings and coordination of diaries, catering arrangements and all other administrative support as directed by the L&D stakeholder
·  Support L&D stakeholders with the organisation wide training needs assessment and identify skills or knowledge gaps that need to be addressed

Essential Skills/Qualifications:

·  Good interpersonal skills for communicating with management, employees and external suppliers
·  Strong communication skills and being confident to promote themselves and the service they are delivering to all levels of Leonardo MW employees
·  Good organisation and personnel management skills
·  Good analytical and problem solving skills
·  IT and MS Suite literate
·  Ability to work independently and as part of a virtual team
·  Attention to detail and accuracy

Desirable Skills/Qualifications:

·  Previous experience of using an LMS or Learning Moodle
·  Administrative experience in a customer focused environment
·  Exposure to HR and Procurement Functions
·  Previous experience of working as part of a virtual/remote team

DXC Technology is committed to the development of a fully inclusive workforce. All applications for employment are assessed purely on merit, against the capabilities and competencies required for the role.

DXC Technology does not discriminate on the basis of gender, ethnic origin, race, faith or sexual orientation.