Insurance Administrator / Technician

Job description

  Job Description:

About DXC Technology

DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.  The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visitwww.dxc.com

Job Overview

We have a fantastic new job opportunity for an individual who has good administration skills, an excellent eye for detail and works to a high level of accuracy.

Working as the Insurance Processing Administrator you will be responsible for insurance documentation processing, accounting and reconciliation and / or credit control.

Role Purpose

The role can involve reviewing the Customers’ Underwriting system on a daily basis and be responsible for accurately capturing information from slips, endorsements and other insurance documentation into the Customers’ Underwriting system or any other system used by the customer. 

It will also involve effective liaison with the customer, brokers and/or any other teams concerning the accurate and timely capture of the required information to the individual procedural requirements of the customer.

The role can involve preparation of insurance documentation and validation of documentation sent by customers for onward processing in the Bureau Core Services.

The role can also involve reconciliation of the Customers’ signing messages with risk data entry data and the resolution of queries with Customers during this process.

Full training will be provided if you’re not familiar with any of these terms.

You should have a good understanding of / or the willingness to learn about the London Market practices and procedures and have the confidence to resolve any issues by liaising with your Team Leader, Claims Adjustors, Brokers, Managing Agents and re-insurer’s.

If you have previous insurance industry experience that would be great. However, if you want to break into the insurance industry and have previous experience working as an administrator and / or within a productivity / service level driven office based environment, we would like to hear from you as the Company offers full training and support.

MAIN DUTIES

·  Reviewing technical processing submissions for onward processing
·  Validating data and obtaining additional information to clarify documentation and where necessary correct inaccuracies
·  Identifying questionable and / or potentially non-compliant data and initiating action to correct or resolve independently where a standard course of action is set out
·  Processing non-cash /cash entries as applicable
·  Ensuring high standards of quality are achieved in line with customer expectations
·  Effectively communicating with customers internally and externally
·  Developing and maintaining technical knowledge sufficient to efficiently and effectively complete work
·  Working with and seeking the assistance of more experienced employees to deal with the handling of complex matters
·  Managing time effectively working within established guidelines applying standard technical checks without supervision
·  Dealing with and resolving problems with a degree of independent judgement
·  Demonstrating and encouraging commitment to team objectives

IDEAL CANDIDATES

·  Able to work within established guidelines and apply standard technical checks as they relate to the risk being processed with little direct supervision.
·  Previous insurance industry experience preferred but not essential (training and support will be provided)
·  Good understanding of / or the willingness to learn about the London Market practices and procedures
·  Excellent written and verbal communication skills
·  Ability to listen to and resolve customer issues whilst preserving relationships (by being effective, efficient, tactful and courteous)
·  Conducts themselves by example adapting positively to support change initiatives; promoting professional image of self and the team
·  High degree of independent judgement for decision making and problem solving

DXC Technology is committed to the development of a fully inclusive workforce. All applications for employment are assessed purely on merit, against the capabilities and competencies required for the role.

DXC Technology does not discriminate on the basis of gender, ethnic origin, race, faith or sexual orientation.