Backup / Storage Administrator
USA Infra / Networks / Telecom
Job description
· Job Description:
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology .
Essential Job Functions
· Analyzes, logs, tracks and resolves complex software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs.
· Coordinates hardware/software installations and upgrades to ensure work is properly performed in accordance with company policy. Recommends resolution to complex matters of significance and coordinates the implementation of the approved course of action.
· Coordinates and monitors troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved.
· Oversees the installation of client department-specific applications and systems. Ensures installations are in accordance with appropriate operating procedures; determines revisions or updates to installation as needed.
· Coordinates testing, upgrades and configuration of system files and services. Ensures changes are in accordance with appropriate operating procedures
· Utilizes standard corporate tools to record change and problem activities for tracking purposes.
Basic Qualifications
· Bachelor's degree or equivalent combination of education and experience
· Bachelor's degree in computer science, or related field preferred
· 5+ years of experience with computer systems or networking
· 3-5 years working in a multi-platform server environment
· Experience working with computer hardware for installation and upgrades
· Experience working with software installation/upgrading procedures
· Experience working with file and system maintenance procedures
Tasks
· Provide technical support for both hardware and software issues on Windows 2008, 2012 and 2016 servers
· Strong knowledge of server OS’s to include Windows Server 2012/2016, Solaris 10, Solaris 11, RHEL 7
· Strong knowledge of networking technologies including TCP/IP and FC
· Strong knowledge of backup software including EMC Networker and Symantec NetBackup
· Working understanding of industry best-practice methods to protect data on an enterprise level
· Strong knowledge of NDMP and NAS backup structure
· Knowledge of DataDomain and IBM Tapes libraries
Other Qualifications
· Good organization skills to balance and prioritize work, and multitask
· Good analytical and problem-solving skills to troubleshoot systems problems
· Good communication skills to communicate with support personnel, customers, and managers
· Ability to work independently and as part of a team