Associate Professional Service Delivery Coordinator

Job description

·  Job Description:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visitwww.dxc.technology . 

Summary

Coordinates delivery of company products and services according to agreed upon business solution goals and objectives.

Essential Job Functions

·  Coordinates activities of functional areas or of department account leads to ensure that business solution objectives are met.
·  Assists in interpreting demand forecasts and in planning and delivering of end-to-end services.
·  Maintains records of account specific service problems and assists in prioritizing work requests.
·  Assists in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing service offerings meet client specifications.
·  Assists in identifying service improvements to increase customer satisfaction.
·  Ensures delivery of projects meet client and company expectations and needs.

Basic Qualifications

·  Bachelor's degree or equivalent combination of education and experience
·  Bachelor's degree in business administration, engineering, information systems or related field preferred
·  Zero or more years of support services or project or program experience
·  Experience working with the technology industry
·  Experience working with company products and operating systems

Other Qualifications

·  Basic project management skills
·  Basic analytical and problem solving skills
·  Interpersonal skills to interact with customers and team members
·  Organization and time management skills
·  Communication skills
·  Ability to work in a team environment
·  Willingness to travel

Work Environment

·  Office environment

Trust, Transform & Thrive with a company whose mission is to leading clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today’s rapidly changing technologies.