28 days agoDxc Technology

3rd Line Infrastructure Engineer

  • Newcastle (Tyne and Wear)
  • IT development

Job description

·  Job Description:

3rd Line Infrastructure Engineer

Cobalt Business Park, Newcastle

United Kingdom

Application Website:

The Roles Primary Responsibilities:

·  Technical Assurance of Applications and significant Projects.
·  Preparation, installation and configuration for testing.
·  Creation of test strategies
·  Working with the Customer (DWP) and 3rd Parties to resolve issues in failing projects
·  Engagement with 4th Line architects to find/ identify route causes to failing projects
·  Pro-active approach towards problem/incident resolutions in Pilot and Live.
·  Confidence in working with internal teams and cross capability teams alongside Account and Customer engagement.
·  Requirement to fulfill Ad Hoc tasks i.e. bespoke Software deliverables to User devices as part of Proof of Concept activities.
·  Impacting of forthcoming technical Assurance work.
·  Analysis on delivery approach for all releases to reduce / mitigate risk.

Desirable Skills:

·  Citrix - XenApp and XenDesktop, Web Interface, Storefront, Netscaler, Provisioning Services (PVS), Licensing
·  Microsoft Windows Server – Server 2008 R2 through Server 2016
·  Microsoft Windows 7 and 10
·  Operations – VMWare, HyperV, XenServer, AppSense, McAfee Web Gateway
·  Anti-Virus - McAfee EPO, Symantec Endpoint Protection
·  Print Services – SafeCom, ThinPrint
·  Powershell awareness
·  Software Delivery tools SCCM and HPCA
·  Directory / DNS / DHCP / ADFS /GPO’s
·  General Networking understanding
·  Knowledge of Exchange 2010

About you:

·  UK national (dual nationals are acceptable).
·  Happy to go through Security Clearance or already security cleared to SC level.
·  Candidates looking to move into a 3rd line role or already working in a 3rd line role.
·  Confident in delivering high level technical representation of issues; including conference calls and handle technical resolution.
·  Passionate about technology.
·  Natural problem solver.
·  Ability to work with an Agile Team, being able to be self-driven and looking for continuous improvements.
·  Collaborate with Engineering and Product Management to understand requirements and design test plans that meet company needs with respect to functionality
·  Experience in designing, documenting and executing test cases
·  Review requirements for consistency and testability
·  Identify and execute on opportunities to improve the QA process and procedures.

Other Benefits

·  -Generous Family Friendly Flexible benefits package
·  -Health and Dental Insurance
·  -Company pension with employer contributions of up to 6%
·  -Abundant Free parking
·  -Regular public transport
·  -Flexible hours outside of peak travel times.
·  -Ability to buy and sell annual leave
·  -Cycle to work scheme
·  -Affiliated discount scheme