Market Service Owner (Fixed Term Contract 6 months )

Job description

59992BR
Reporting Location

Dundas House
Country

Scotland
Function

Supply
Type of Job

Employee
External Job Description

Closing Date:  19 th  January 2018
About Diageo

Diageo is the world’s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry.

Arthur Guinness, Alexander Walker and all those many talented people that followed in their footsteps, cared deeply about the people and businesses they fostered, and the communities in which they operated. Today we stand on the shoulders of these giants and act with the same entrepreneurial spirit.

We are a young company born of an incredible entrepreneurial legacy. The success of Guinness®, Smirnoff®, Johnnie Walker®, Tanqueray® and many more brands led to the formation of our company in 1997. And we only thrive today because of the talent of our people to grow our brands, old and new, and keep them strong.

Our purpose, celebrating life, every day, everywhere means that our brands are part of celebrations big and small. We believe that living our purpose in full is to make the most of life - to be the best you can be at work, at home, with friends, in the community, and for the community.

Context
This role offers an exciting opportunity to be a key player in a customer focused Service & Supply Team based in Leven. The team is responsible for the management of customer service to the markets on behalf of Scotland Supply.

Purpose of the Role
• To ensure efficient, reliable movement of customer orders from production to in-market delivery, on time and in full.
• To prepare and collate export documentation relating to orders in line with market requirements.

Top 3-5 Accountabilities
• Manage order dates in line with production planning and despatch requirements
• Develop excellent relationships with carriers to book capacity, advise shipping instructions, confirm shipments and
resolve issues.
• Prepare and collate order documentation, including legal documentation, to meet market requirements.
• Work closely with Diageo Amsterdam Supply Network Planners and Market Hubs to resolve service issues and drive process improvement.
• Monitor and record KPI measures assuming ownership for driving continuous improvement of the key processes.

Qualifications and Experience Required
• Export qualification preferable but not essential
• Minimum 2 years experience in a logistics, export related or customer service environment
• Supply Chain experience e.g. planning, replenishment, make to order fulfilment, manufacturing, materials and services supply.
• Brand Awareness
• C&E Awareness
• Supply chain systems: SAP

HAPPY TO TALK FLEXIBLE WORKING


 
External Job Title

Export & Logistics Co-ordinator - Fixed term Contract 6 months
Town/City

Glasgow