System Support Specialist (Database)
Cyberjaya, Malaysia Bachelor's Degree IT development
Job description
Ref: req38722
JOB RESPONSIBILITIES:
· Database environment planning, implementation, testing, maintenance & support in Global Data Centre
· Provide database support of deep technical expertise to all stakeholders in a stable, productive and cost effective manner
· Provide speedy resolution or escalation of operational incident/problem, including liaison with vendors
· Support day to day database activities. 24 x 7 support model
· Ensure database services availability and comply with SLA & OLA
· Perform database monitoring activities to prevent incident and maximize database availability
· Perform database backup and recovery activity
· Provide root cause analysis and solution for incident / problem
JOB REQUIREMENTS:
· Bachelor degree or equivalent or higher in IT / Computer Science / Engineering
· 3-6 years solid production technical experience in UNIX/Linux and Oracle RDBMS, RAC, Clusterware, ASM and Dataguard.
· OCP holder has added advantage
· Require to attend 24x7 support (on-call / on shift)
· Solid Oracle RDBMS and RAC administration in 9i – 12c.
· Administration skills in UNIX (HP-UX) and Linux (RHEL)
· Setup, maintain, patch & support for Oracle RDBMS environment
· Solid experience in RMAN Backup & Recovery with Symantec Veritas Netbackup 7.x.
· Hands-on experience of Database Backup and restore, full, differential, and log backups, ability to describe a serious DB DR Situation.
· Proficiency in Active Data Guard with Flashback Setup, Administration and Troubleshooting
· Excellent understanding of high availability environments, RAC & Grid Infra cluster knowledge
· Pro-active database engine monitoring
· Knowledge in ITIL processes
· Solid logical, analytical thinking, troubleshooting & problem-solving skill
· Proficiency & Solid skill in UNIX SHELL (bash/ksh) scripting. (Python, Perl or PHP are also welcome
· Excellent communication
· Willing to take up the operation support of other core RDBMS like Informix, MySQL..
· Work independently with minimum technical supervision and provide guidance to team mates.
Added Advantages:
· Informix IDS RDBMS ver 7.x – 12.x (core value added)
· MySQL 5.x administration (core value added)
· MongoDB & OPS Manager Administration (core value added)
· Quest Shareplex replication for Oracle (value added)
· Knowledge in Symantec Veritas Netbackup
· Knowledge in HP Openview OVO monitoring
· Veritas Volume Manager (VxVM) administration
· Knowledge in Symantec Veritas Cluster Server (VCS)