Network Control Group Agent (Transportation)

Job description

Ref: req7171

Reporting to Network Control Group Supervisor, you will be responsible for -

·  handling shipments' booking enquiries from overseas countries in DHL network and proper arrangement of booking with airlines to ensure successful uplift
·  providing clerical support to the team, preparing regular reports and ULD inventory management in Central Asia Hub

Desired profile

Requirements:

·  Post secondary education or Diploma holder or equivalent
·  Minimum 3 years' customer services or clerical experience or university graduate in Logistics or Transportation with some working experience
·  Experience in industry such as transporation, logisitics, airlines, airport operations, freight forwarding or express is an advantage
·  Good typing skills and familiar with using MS Word and MS Excel
·  Fluent spoken English and Catonese, Putongha is preferred
·  Good telephone manner and customer services skills
·  Willing to work on 24-hour shift duties