Hub Operations Manager

Job description

Ref: req29850

We currently have a need for a Operations Manager at our Miami Hub. This position will be responsible for establishing and executing the policies and procedures necessary to manage the physical manipulation of cargo within, into, and out of hubs, gateways or terminal warehouses.  He/She will also ensure that the entire process meets customer and internal requirements and is completed in an organized, efficient and safe manner.

Key Accountabilities

Manages and coordinates the terminal warehouse operational activities to ensure the safe, timely and cost effective processing of shipments. 
Implements and directs quality control program for all operational areas. 
Establishes, monitors, and revises policies, procedures, and service standards for terminal warehouse Hub/Gateway operations. 
Directs and ensures compliance with established DHL corporate, hub, gateway or terminal warehouse Hub/Gateway, and airline policies, procedures and standards in accordance with government regulations. 
Establishes and maintains a record keeping system for all hub, gateway or terminal warehouse Hub/Gateway operations regarding volume, damages, safety incidents, productivity, etc. 
Evaluates hub, gateway or terminal warehouse Hub/Gateway networks to optimize transit and cost. 
Communicates with some or all of the following: systems operations control, flight control, fleet aircraft maintenance, maintenance control, facilities maintenance, sort, ramp, airport police,  air traffic control, fire and rescue, and US  customs, and agriculture to ensure efficient and safe operation of the hub, gateway or terminal warehouse Hub/Gateway. 
Submits cargo to test inspections for piece count, weight, dimensions, and physical condition. 
Oversees the loading and unloading of any of the following: trucks, trailers, ocean containers, or airline pallets. 
Supervises the identification and segregation of non-conforming and dangerous goods cargo and informs the applicable department according to proper processes and procedures. 
Supervises 5-10 subordinates; responsible for hiring, coaching, training, and developing staff.

Key Requirements

3 years experience in logistics, transportation, warehouse or industry related field preferred
BS/BA (preferred) with previous supervisory experience
Advanced Level Skills in MS Word and Excel
Strong communication (oral and written) skills
Flexible and willing to work any shift
Minimum 1 (one) year of supervisory experience required

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability.

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If you do not have one readily available, please visit http://dhl-resumebuilder.com/ to create the necessary documentation. 
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