First Line Manager (Jaguar Landrover, Solihull) Permanent (Full-Time) Permanent Warehousing, Package Handling & Distribution

Job description

Ref: req1570

Position: First Line Manager
Location: Birmingham, West Midlands
Customer: Jaguar LandRover
Salary: £30,000-£31,000
Job Type: Permanent (Full-Time)
Working Pattern: Rotational
Ideal Start Date: ASAP

At DHL, people mean the world to us. We aim to attract and retain the best talents. We provide challenge and opportunity for personal and professional development. We make sure that you know what a difference you make to our business and how you can be proud of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, our mission is to provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

We are offering one exceptional candidate the chance to be a First Line Manager in our Supply Chain Division based at our site in Birmingham, West Midlands.

What are you accountable for achieving?

Plan, manage and adjust staffing levels to meet operational requirements
Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members
Deliver team member performance reviews, Train, develop coach and/or succession planning as appropriate
Manage all disciplinary and grievance issues in line with HR policy and procedures
Work in collaboration with other DHL sites to maximise efficiencies and share best practice
Ensure process adherence through effective standardised work audits
Manage, drive and deliver operational KPI's - SQDCPE
Organise and take the lead on maximising resource capability and productivity - 1 man 3 jobs, 3 men 1 job etc
Team building and morale management

What will you need as a successful First Line Manager?

Essential

Educated to GCSE level or equivalent
Good oral and written communication skills
People Management - 2 years plus leadership experience
People Management - Team building, employee engagement, managing performance, training/succession planning, appraisals/feedback
Interfacing directly with the customer
Active Leadership skills
Change management skills
Continuous Improvement & Problem solving techniques/resolution
Project implementation and management
Workload planning

Desirable

Educated to university degree level or equivalent 

What will you get in return?
In addition to the excellent opportunities for progression, our package includes 25 days holiday, defined contribution pension scheme and access to discounts with major high street retailers.

If this sounds like a role for you, please click the apply button.
Here at DHL we are an equal opportunities employer: all together different, all together successful.