Sales & Customer Service Manager (m/f)

Job description

Seoul (Korea south (UNO 136))

Working for SPIRIANT offers you the possibility to work within an interesting and versatile industry and to get acquainted with processes of an innovative and worldwide operating company. As Sales & Customer Service Manager being located in our Seoul office you are assigned with a customer portfolio of the region Asia Pacific, especially South Korea & Japan.

Working together with an international team you are having the following job responsibilities:

·  Planning and achieving of customer targets and improvement of sales activity processes
·  Negotiating contracts and ensuring the closure of contracts
·  Promoting and implementing of value added services with regard to clients’ needs
·  Acquiring and maintaining customer relationships and dealing with complaints
·  Managing of in-flight equipment within the whole lifecycle
·  Preparing sales concepts and creating innovative product lines in collaboration with Design & Product Team
·  Ensuring an efficient tender and order management
·  Calculation and cost assessment of Sales projects including timely reporting of status, budget etc.
·  Analyzing, monitoring and maintaining customer related reports
·  Organizing and implementing customer events, e.g. product roadshows
·  Contributing to team improvements and initiatives

Desired profile

Your profile

·  Bachelor’s degree in Business Administration, Marketing or equivalent
·  At least 3 years proven experience within sales, marketing or equivalent experience
·  Airline experience beneficial
·  Excellent knowledge of sales and negotiation methods and project management skills
·  Outstanding communication skills, both written and oral
·  Excellent Korean and English language skills, Japanese language skills are preferred
·  Good command of Microsoft Office (Excel, Word, PowerPoint, Outlook)
·  Negotiation skills, self-confident and customer-oriented appearance, intercultural understanding
·  Ability to work independently as well as under stress and short timelines
·  Solid work ethic and exerting optimal effort in successfully completing tasks
·  Willingness to travel overseas

About SPIRIANT GmbH

SPIRIANT (formerly LSG Sky Chefs Catering Logistics) is a leading global provider of in-flight products, equipment and logistics aimed at optimizing an airline’s entire supply chain. Its independent logistics arm, SkylogistiX, offers superior technology and innovative supply chain management solutions through its successful cooperation with Kühne + Nagel, one of the world’s leading logistics companies. With dedicated teams across Europe, the Americas, Asia and the Middle East, SPIRIANT proudly employs staff from all regions and ethnicities. SPIRIANT is part of the LSG Group, the world’s largest provider of onboard services. In 2015, the companies belonging to the LSG Group achieved consolidated revenues of € 3.0 billion.

www.spiriant.com

If this is you, please apply online.