Operations Agent (M/F)

Job description

The role of the Operations Agent is to handle all Ground Operations in accordance with the Lufthansa Cargo AG requirements and procedures.

General Tasks:

Within the operational targets set by the Cargo Supervisor or Country/District Manager Sales and Handling and/or Country/District Manager Handling, and Cargo Supervisor, the Operations Agent performs the following duties:

Operation Management:

·  Produces a load plan for the aircraft taking into consideration maximum weights, sizes, special loads and load compatibility
·  Ensures optimum usage of the aircraft’s volume
·  Prepares general declarations and permits for local customs authorities
·  Produces arrival and departure notifications
·  Briefs Ground Handling Company about off- and on load
·  Answers and sends telexes
·  Maintains traffic reports

Ramp Agent Duties:

·  Checks all ULD’s (Unit Load Devices) to ensure proper build-up
·  Checks ramp area for cleanliness
·  Monitors the condition of the equipment to be used on the aircraft and reports any irregularities to the supervisor
·  Loads and unloads the aircraft or supervises these functions
·  Monitors handling to ensure punctual performance
·  Secures load on aircraft (for example locks)
·  Responsibility for aircraft and ramp safety
·  Assists the supervisor in ensuring that all defined service standards are understood and met by GHA (General Handling Agent)
·  Ensures that all work is carried out according to documented quality manual procedures, and promotes a preventative (perhaps better:takes preventative measures, using the tools provided) culture using the tools provided
·  Supports, cooperates and communicates with all colleagues, including sales staff
·  Ensures that security and safety procedures are adhered to in accordance with set procedures
·  Establishes, maintains and evaluates statistical data

General:

·  Performs crew support such as briefings, crew catering and hotel bookings
·  Keeps up-to-date with all developments and changes regarding new procedures, including security procedures
·  Fully cooperates with Lufthansa Cargo AG management, Cargo/Operations and warehouse staff
·  Assists with cargo handling related supervision and co-ordination
·  Performs all sales handling duties within Lufthansa Cargo AG and GHA when appropriate
·  Performs all other duties assigned or delegated by supervisors

People Management/Supervision:

·  Assists the supervisor in the GHA’s (Ground Handling Agents) ground operations activities by economical utilization of all manpower and ensuring that all Lufthansa Cargo AG safety and quality standards are adhered to
·  Provides regular and accurate staff feedback to the GHA (General Handling Agent) management and to District/Country Manager Handling

Lufthansa Cargo AG is part of the Lufthansa Aviation Group's business area Logistics. With 4,600 employees and many international partners, Lufthansa Cargo is one of the worldwide leading companies in international air cargo business.

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www.lufthansa-cargo.de

Please apply via Be-Lufthansa.com under the job number P0458V162 If this is you, please apply online.

Desired profile

Your profile

·  High school diploma/GED required
·  College degree/vocational training: University Degree or equivalent higher education diploma
·  Professional experience desirable: 3 - 6 Years
·  Language: English required
·  Industry knowledge desirable: Experience in airfreight handling and operations is preferred
·  User IT Knowledge: Computer literate

Expert knowledge desirable:

·  A1, ST-B, FO A1 B747 and MD11 and FO SEM as needed
·  Attendance of Lufthansa courses: A1 and IATA DGR
·  Computer literacy
·  Driver’s license

Environmental Influences:

·  Must possess permit to work in the U.S.
·  Willingness for assessment screening
·  Willingness to travel
·  Must possess a valid driver's license

Airport environment:

·  Must be willing to work shifts/overtime
·  Must be willing to work under constant time pressure
·  Must be willing to work under high stress levels
·  Be able to lift up to 70 lbs
·  Must be willing to work outdoor weather conditions
·  Must be willing to work with noise pollution

Authorities:

·  In accordance with rules and regulations, and given authorities

*CV/Resume and Cover Letter required

AboutLufthansa Cargo AG