English Customer Service Consultant

Job description

Applicants are now invited  to apply for the to the position of English Customer Service Consultant  at Lufthansa InTouch Cape Town.

Customer Service Consultants provide complete service in relation to products and benefits that Lufthansa, the Star Alliance and its co-operational partners offer including: 

·  General flight reservations
·  Direct sales
·  Fare information
·  Baggage claims
·  Loyalty programs (such as Miles & More)
·  Online and travel agent support

Global Telesales (Pty) Ltd. is part of Lufthansa InTouch. Lufthansa InTouch is the worldwide service-center network of Lufthansa with a vision to be the preferred global partner for seamless customer solutions in travel and logistics. We achieve growth and sustainability by empowering our people to provide outstanding quality and added value and our worldwide network is currently comprised of seven contact call centers in seven countries servicing an expanding portfolio of clients.
www.lh-intouch.com

Please apply via Be-Lufthansa.com under the job number P0318V002 If this is you, please apply online.

Desired profile

Your profile

·  Excellent English language skills (written and verbal)
·  Successful completion of secondary education
·  Able to work in South Africa
·  Have atleast 1 year call center/ customer service experience
·  Computer literacy
·  Flexibility to work shifts
·  Exceptional service and sales orientation
·  Ability to work in a team
·  Responsible work ethic

AboutGlobal Telesales (Pty) Ltd.