AOG Desk Junior Manager (f/m)

Job description

Hamburg (Germany)

Now is a really exciting time to join Spairliners as we are investing in a brand new 24/7 AOG Desk team. In following our processes you will learn to quickly make right decisions under high pressure while consistently providing our customers with excellent service. You are dealing with the entire request process from taking the customer requests to delivering the component shipment.

You too can be part of this dedicated team, if you:

·  quickly respond to the AOG (Aircraft on Ground) requests in the most effective way
·  ensure that any required parts for the aircraft are sourced and shipped according to contract, maintaining contact with all involved parties throughout
·  document actions taken, ensuring accuracy and paying attention to detail
·  monitor and control critical components to ensure smooth flight operations

Desired profile

Your profile

We are looking for you, if you:

·  are committed to providing excellent service and are passionate about aviation
·  have an apprenticeship or other education in logistics, customer service or similar, however we value personal skills over academic qualification
·  have English business level skills; French or German language skills are beneficial
·  are good at analyzing technical documents and are even better at communicating whilst multi-tasking
·  are happy to work on a rotational 24/7 shift plan incl. on-call duty

 

The perks:

·  extensive half year training programme and continued professional development
·  strong international team feel and cooperative working style with English as company language
·  each employee valued as an expert in their field
·  flexible shift planning and shift bonuses for nights and Sundays
·  regular fun team and company events and colleague nights out
·  other benefits like reduced rates at various gyms in Hamburg, public transport, etc.

 

Starting date: April/May 2017

Location: Hamburg, Germany

Contact: ; we will only consider complete applications in English.

This position is subject to a two phase selection process consisting of interviews and Assessment Center.

You start on a two year fixed term contract with the opportunity of permanent employment.

 

 

About Spairliners GmbH

Spairliners was founded as a joint venture by two world leading organisations - Air France Industries and Lufthansa Technik. Ever since our establishment in 2005 we have focussed on developing comprehensive component support for the Airbus A380 and the Embraer E-Jet family based on our global service capabilities and our shareholders’ experience. As a leading supply specialist, Spairliners provides aircraft component care to the aviation industry worldwide and enables airlines to have smooth flight operations every day. We also provide an experienced team that is committed to finding solutions tailored to our customers’ individual needs.

If this is you, please apply via email.