Outsourcing Business Surveillance Administrator (female/male)
Luxembourg City (Luxembourg) Administration
Job description
We have a vacancy at Clearstream Services Lux in Frankfurt am Main or Luxembourg
18 months
As an integral part of Deutsche Börse Group, Clearstream offers bank, settlement and custody services for fixed-income securities and shares to its 2,500 customers worldwide. As Europe#s leading provider of these post-trade services, the international central securities depository processes more than 10 million transactions per month, involving over 850,000 securities. We ensure that cash and securities are promptly and effectively delivered between market participants and that our customers are always notified of the rights and obligations attached to the securities they keep under our custody. Committed employees are the key factor for innovation and further growth: Without them Deutsche Börse Group would not have developed into one of the most modern exchange organisations in the world. More than 5,300 employees work for the Group - a dynamic, motivated and international team.
You will work in the Controls & Business Support team in Luxembourg or Eschborn performing controls on operational business processes and, amongst others, supporting Clearstream segments in the fulfilment of their duties with regards to processes outsourced by Clearstreaam Banking AG, Frankfurt, Clearstream Banking S.A., Luxembourg and Clearstream Services S.A., Luxembourg The function of Outsourcing Business Surveillance (OBS) supports the Business Owners on the outsourcer side in their duties. OBS should secure a harmonized first line of defence approach across the different Business Owners within the area of its responsibility, including the set-up of standards with respect to contractual service formulations and KPIs. OBS should also secure first line of defence control and monitoring as well as adequate and bundled first line of defence reports to Executive Management and control functions, including the Outsourcing Coordinator, Risk Management and Internal Audit. Your main responsibility will be to support the business owners on outsourced processes along their whole life cycle starting with the contract creation and the review / update process up to the regular performance review and related reporting to the respective Executive Boards. You will be working closely together with subject matter experts on this topic as well as with the Group Regulatory Outsourcing Management team and the Clearstream areas being responsible for their outsourced processes.
Your responsibilities
Provide Clearstream segments and business owners with guidance in the outsourcing contract design and review phases
Support the definition and documentation of measurable performance indicators
Review and validate performance reports and prepare their presentation to the Executive Boards
Establish and maintain adequate procedures and workflows in for Outsourcing Business Surveillance function
Ensure close interactions and co-operation with the relevant Clearstream segments, Group Regulatory Outsourcing Management, Audit and Compliance
Our requirements
University degree in economics, financial markets or business management
2 years experience in the field of tsourcing of financial institutions or similar institutions
Good analytical skills and ability to solve complex problems
Good communication skills and ability/willingness to build network
Team spirit in a multicultural and cross-locational environment
Very good written and spoken English. French or German or any other language are a plus
Dedication, team and communication skills, flexibility as well as competent handling of MS Office applications round out your profile. There are numerous good reasons to work for us: responsibility at an early stage, attractive social benefits, an international working environment and a broad variety of career opportunities. Applications from disabled persons are welcome.
Desired profile
Our requirements
University degree in economics, financial markets or business management
2 years experience in the field of tsourcing of financial institutions or similar institutions
Good analytical skills and ability to solve complex problems
Good communication skills and ability/willingness to build network
Team spirit in a multicultural and cross-locational environment
Very good written and spoken English. French or German or any other language are a plus
Dedication, team and communication skills, flexibility as well as competent handling of MS Office applications round out your profile. There are numerous good reasons to work for us: responsibility at an early stage, attractive social benefits, an international working environment and a broad variety of career opportunities. Applications from disabled persons are welcome.