2017 Entry-Level Apprenticeship - Milton Keynes Shared Services OrganisationPosition summary
What impact will you make?
Our Apprentices are here to shape their careers, as well as gain on-the-job experience. You’ll work right alongside your more experienced colleagues and be treated with the same respect from day one, in a permanent job. But you’ll also get extra time and support to help you gain your professional education.
Your Deloitte apprenticeship experience will leave you with skills and a qualification you’ll rely on throughout your entire career, wherever you decide to take them.
Our Apprenticeship Scheme offers you the opportunity to work in Customer Services or HR (you will be asked to confirm your choice during the selection process) in a busy, fast paced and diverse environment.
Why Customer Services?
Our Customer Services teams provide high quality first line support across our service desks, which include HR, IT, Finance, Central Bookings and Switchboard. Whether dealing with inbound or outbound interactions with employees, partners, suppliers or clients, the emphasis is to provide a consistently high level of customer service. We deliver solutions that meet the needs of our users in a timely and accurate manner utilising all technologies available to them.
Our team delivers effective and efficient HR administration for all matters relating to future, current and former employees. This includes supporting new joiners on their journey into the firm and providing guidance on policies and processes throughout their careers. You will rotate through the different teams within HR and experience all aspects of an employee’s lifecycle, building strong relationships and providing support to meet their individual needs.
Deloitte apprenticeships are all about leaning and developing. You’ll get everything you need to thrive and grow. Study time is factored in to your working week, so you can achieve your qualification. You’ll get an NUS card too.
Your qualification will depend on the team you join:
· Customer Services - Customer Services NVQ (levels 2 & 3)
· HR - Business Administration (level 2) and Certificate in Personnel Development (level 3) qualifications.
You will receive a full study package and time off to attend college but, with Deloitte your professional qualification is only part of the story. We support all our trainees with a blended approach to training and development, classroom study, 1:1 coaching and support and, as you progress, technical and skills training to enable you to progress to management and leadership positions.
You will spend time away from the office to attend classes for tuition and revision stages of each exam. The classroom taught approach means that you will have the support of your peers and valuable study time for your exams.
We also operate a number of in-house training courses which will give you technical insight to assist you to keep up with changes in legislation and case law, both in the UK and worldwide.
· Minimum 5 GCSEs at Grade C or better, including Mathematics and English Language. See academic requirements
· How to apply
· Selection process
· Learning and development
Job family – Strategy & Operations (AJFAAF AJFTECH AJFHC)
Finance and accounting solutions are in our DNA – it’s what we do; it’s what we’ve always done. We offer our clients best in class service and guidance, from auditing and assurance to financial controls.
Whether we’re working on large-scale transformations or analysing financial data, our people are best placed to give business-changing advice and a full range of services.
Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size; it's about being the first choice. The first choice for the largest and most influential clients and the first choice for the best talent.
What do we do?
Deloitte offers Global integrated professional services that include Audit & Assurance and Risk Advisory, Tax Consulting, Consulting and Financial Advisory. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.
What do we value?
At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways . We are proud to have received a Best for All Stages of Motherhood special award in 2016 as a Top Employer for Working Families .
Programme Rep: ELAPP MKAPP CONSSOSL FINASL AUDITSL
Requisition code: ELAMKSSO17