Specialist, Order Management- Japanese & Korean Language experts

Job description

Specialist, Order Management- Japanese and Korean Language Experts (I4)

Bangalore

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a  Specialist, Order Management on our Finance team in Bangalore.

Dell is primed to recruit the best and brightest candidates from all across the globe. We take pride in fostering a winning, innovative, inclusive employee culture. We also take calculated risks and we celebrate big victories when they pay off.

Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.

Role Overview

The GRO (Global Revenue Operations) team are a multi-cultural, diverse service team, with customer focus, dedication, agility and expertise in the field of revenue recognition & order entry. The team is an integral cog in Dell EMC’s Order-to-Cash cycle with extensive knowledge in the processes & systems, relentlessly focusing on execution, quality and efficiencies

Key Responsibilities

·  Translation support, both written & verbal, Japanese and Korean language.
·  Has understanding of the order to cash process as well as the systems and processes that support it.
·  Applies revenue recognition fundamentals and demonstrate an ability to apply them to transactions.
·  Builds relationships with internal customers and cross functional internal departments in order to manage information and the timely resolution of issues
·  Report to management the current status of orders and communicate the action plan to ensure orders are processed for assigned territory
·   Maintains accountability and an appropriate sense of urgency.
·  Power users on Dell EMC Revenue Systems for International Finance, Sales, Manufacturing, Global Services, etc.
·  Act as intermediary between Dell EMC USA and International Subsidiaries.
·  Administration of global business practices; liaise with our partners & customers in GRA, GBS, Governance, PSC, Sales & the wider EMC Community.
·  Responsible for reviewing & managing all sales orders within APJC, EMEA an US for completeness and accuracy.
·  Reports to management weekly on backlog & pending deals
·  Develops action plan for non-complete orders
·  Provides support to various EMC departments
·  Primary contact for Field Sales, Operations, Finance and Manufacturing

Essential Requirements

·  3 to 4 years experience in Order management or order to cash domain with graduation in any stream.
·  Good Verbal and written communication skills, Sense of Urgency
·  Attention to detail & Ability to multi task
·  Work within a team environment and independently.
·  Microsoft Office products (Outlook, Excel)..
·  Ability to work under pressure and prioritize tasks
·  Has strong problem solving and multi-tasking ability.

Experience

Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you can help us deliver a positive customer experience time after time, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dellhere .

Job Family:  Sales-Operations Job ID:  R31295