Specialist, Accounts Receivable

Job description

Specialist, Accounts Receivable

Round Rock

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as an Accounts Receivable Specialist on our Customer Care team in Round Rock.

The responsibilities of our Accounts Receivable team are as big and broad as you’d expect from a global business. From receipts and invoicing, to credit notes and refunds, to bank reconciliations, their diverse activities are integral to our success in handling our annual revenues. For keen financial minds, there are so many avenues to explore. We rely on impressive expertise to prepare vital reports, process bank disputes and drive forward any necessary collection activities to a satisfactory conclusion.

Principal Accountabilities:

Provides administrative support in the collections process. Prepares outstanding accounts reports, hold reports/ cancellation reports, process level reports for Revenue Services and gather credit and/or reference information. Prepares charge back loss reports and projects losses for reporting purposes. Maintains database by entering, updating and retrieving data, as well as formatting and generating reports. Assists in resolution of outstanding invoice queries/disputes. Responds to inquiries from internal and external customers. Reviews status of accounts, and proactively initiate collections activities. Adheres to credit & collections policies while issuing credit notes/ refunds, compliance to Customer Privacy Policy, GAAP and internal controls. Checks and verifies all disputes before accepting or refuting a charge back. Checks and verifies account receivable records, prepares invoices, credit notes, refunds, files, posts ledger and general journal entries, and/or balances accounts receivable records. Responds to internal and external customer account inquiries. Supports internal metrics and goals through collections activities.

Principal Responsibilities:

Interfaces with appropriate departments to research outstanding balances and resolve customer issues.

Responds to internal and external customer account inquiries.

Compiles weekly/monthly reports regarding receivable assets.

Follows up with collections/bank/customer to post receipts and ensures minimal payments are moved to suspense account.

Works on critical custom invoicing accounts and requests.

Interacts with internal stakeholders and manage Generic mailbox/ Fusion/ FSR Queues.

Skills:

Good accounting knowledge

Good MS Office knowledge

Basic analytical skills

Education and Experience:

Typically requires 1+ years of related experience

Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you’re excited to be at the financial heart of a global, multi-billion-dollar business, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dellhere .

Job Family:  Finance Job ID:  R61866