SOC Engineer

Job description

Location: Plano, TX

Information Security Operations Sr. Analyst, Plano, TX

As a managed security provider Dell, expects its employees to understand and apply commonly known security practices and possess a working knowledge of applicable industry controls such as NIST 800-53. Employees will be expected to acknowledge their security responsibilities in writing prior to gaining access to company systems. Employees will be required to maintain a working knowledge of local security policies and execute general controls as assigned.

Role Overview

Security Analysts perform real-time log analysis to provide network and data security for Dell Services clients leveraging log correlation platforms. Analyst staff a 24/7/365 Security Operations Center. Analysts evaluate the type and severity of security events by making use of packet analyses and their in-depth understanding of exploits and vulnerabilities. Analysts resolve client issues by taking the appropriate corrective action, or following the appropriate escalation procedures. Analysts work in a team environment and monitor the health and wellness of security devices on our clients' networks.

Qualified candidate MUST be flexible for shift work and must be eligible to obtain U.S. Security clearance.

Responsibilities

- Respond to inbound phone and electronic requests for technical assistance from customers

- Perform all tasks required per shift including reporting, monitoring, and turnover

- Evaluate threats and determine impact to customer's environment

- Assess incident severity and escalate to the next level as needed

- Perform additional event/incident investigation and research as needed

- Utilize internal guidelines for effective call processing and escalation and client service

- Interact with network intrusion detection devices and other security systems via proprietary and commercial consoles, both local and remote

- Manage customer accounts and confidently communicate technical information to Dell Services client base and internal technical team members

- Maintain keen understanding of evolving Internet threats to ensure the security of Dell Services Client networks

- Participate in knowledge sharing with other analysts and develop customer solutions efficiently

- Coordinate or participate in individual or team projects to ensure quality support for our clients

- Perform other essential duties as assigned

Desired profile

Requirements

- Ability to work shift work in a 24/7/365 environment

- 1+ years of experience in technical role with notable exposure to security (or have a Technical Degree)

- Experience with Microsoft Windows and related security concepts

- Experience with network connectivity and protocols such as TCP/IP, VPNs, VLAN, NAT, DHCP

- Experience / Knowledge of variety of Intrusion Detection/Prevention platforms

- Experience with/knowledge of IT security devices such as: Security Information & Event Management (SIEM) systems, firewalls, and/or antivirus management

- Investigative and analytical problem solving skills

- Understanding of security threats and attack countermeasures

- Knowledge of current security events and a demonstrated passion to stay informed

Preferences

- Bachelor's Degree or equivalent in an IT/Technical field or equivalent work experience

- 1+ years of experience in security role

- Coding or scripting experience

- Familiarity with Unix/Linux

- Security+, GIAC, GCIA, GCIH, GCFW, GHTO, GSEC or similar certification

- CISSP, CCNA, CCSP, CSPFA certifications a plus

NTT plans to acquire Dell Services as announced on 3/28/2016.
If you are selected for a Dell Services position and the transaction closes, your future employment will be with NTT. Dell recruiters can provide you with additional information about any applicable changes upon request.

Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages.

Company Description
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell's team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?
-Life at Dell means collaborating with dedicated professionals with a passion for technology.
-When we see something that could be improved, we get to work inventing the solution.
-Our people demonstrate our winning culture through positive and meaningful relationships.
-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

-Our team members' health and wellness is our priority as well as rewarding them for their hard work