Sales Support for German and Polish Customers

Job description

Sales Support Specialist for German and Polish Customers

Competitive Salary

Warsaw, Poland

People make Dell so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the  Global Business Services  at Dell, we are looking for a  Sales Support Specialist to join our team in  Warsaw, Poland .

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and were committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Key responsibilities

Your key responsibility will be providing Customer support with setting up and on-going maintenance of the content of e-commerce pages (Premier Pages).  You will also be working closely with Sales and other internal/external stakeholders to support and drive online performance.

In detail your responsibilities will include the following:

·  Actively managing portfolio content of Customer Premier Pages during its life-cycle, including enablement of frictionless order processing, end of life management, pricing, account team and other information compliant with audit and quality control processes.
·  Form direct relationships with internal sales teams and where appropriate external customers / partners while working with internal cross-functional groups.
·  Support of Customer Management with Sales account teams including participating on account team calls, customer conference calls, customer visits, and to provide guidance on use of Premier for online ordering to both internal and external stakeholders.
·  Consistently achieve, and strive to exceed, productivity targets on an ongoing basis.
·  Clearly and concisely log and track details of work done and update relevant systems accordingly.
·  Identify improvement opportunities and drive improvements.
·  Manage projects assigned with high level of execution (ex. new functionalities testing).

Essential requirements

·  Bachelor’s degree combined with 3-5 years of professional experience, preferably in a similar role
·  Attention to detail with good administrative skills combined with ability to prioritize workload
·  Excellent communication skills in German, Polish and English, both in speech and in writing
·  Good working knowledge of Excel and PowerPoint
·  Self-driven and motivated with key focus on target achievement
·  Strong interpersonal Skills, influential and assertive
·  Strong customer focus

Benefits
Our people are the most critical component of our long-term success and their health and well-being are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Closing date: Ongoing

Please be aware that according to Polish law all candidates applying for the role should provide the following statement in their CVs:

According to art. 6 section 1, letter a of the General Data Protection Regulation (GDPR) dated 27 April 2016 (Dz. Urz. UE L 119 z 04.05.2016) I hereby give consent to Dell Sp. z o.o., Inflancka 4a St., Warsaw, Poland to process my personal data included in my application for the purposes of this recruitment process.

If you automatically wish to be considered for other roles in the future, please, include only the following statement in your CV:

According to art. 6 section 1, letter a of the General Data Protection Regulation (GDPR) dated 27 April 2016 (Dz. Urz. UE L 119 z 04.05.2016) I hereby give consent to Dell Sp. z o.o., Inflancka 4a St., Warsaw, Poland to process my personal data included in my application for the purposes of this as well as future recruitment processes.

Please, be aware that your consent for Dell Sp. z o.o. to process your personal data included in your application will be cancelled upon your request.

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.
Job Family:  Sales-Operations Sales Job ID:  R89727